Ac 9260 нет bluetooth

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Intel AC 9260 Bluetooth fails after restart!

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I have an AC 9260 installed and WiFi works well but there is an issue with Bluetooth.

The WiFi Driver is version 22.90.0.5 and Bluetooth is version 22.90.0.4, both updated through Intel Driver & Support Assistant verion 21.7.50.3.

I have Intel Wireless Bluetooth software installed version 22.90.2.1.

I am running Windows 10 Pro Version 21H2 (OS Build 19044.1415 so you can see that everything is at the latest level.

The problem with Bluetooth occurs when I restart or shut down/reboot my laptop.

When I select the option to start Bluetooth, it fails and the Bluetooth device status in Device Manager states that «Windows has stopped this device because it has reported problems. (Code 43)»

An Error is created in the Event Viewer, Event ID 17 is created for Source BTHUSB and states that «The local Bluetooth adapter has failed in an undetermined manner and will not be used. The driver has been unloaded.» (picture WIFI_BT 3 attached)

When I checked the Event Viewer, I also noticed a Warning, Event ID 3 for source BTHUSB and states that «A command sent to the adapter has timed out. The adapter did not respond.» (picture WIFI_BT Event 3 attached.)

If I run the Repair optin on the Intel Wireless Bluetooth software, it correct the problem and everything is back to normal.

Only when I then restart or shut down/reboot my laptop and start Bluetooth does the problem happen again.

Any suggestions/information would be appreciated.

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[Solved] No bluetooth on Intel Wireless-AC 9260 wifi card.

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[Solved] No bluetooth on Intel Wireless-AC 9260 wifi card.

Post by raido » Thu Aug 25, 2022 1:48 am

I have an Intel Wireless-AC 9260 wifi card on my desktop computer that’s connected to one of my PCI slots using an M2-PCI adapter. The wifi works perfectly, but I cannot get bluetooth to work on this card. Here are some useful commands.

$ uname -a Linux apc 5.15.0-46-generic #49-Ubuntu SMP Thu Aug 4 18:03:25 UTC 2022 x86_64 x86_64 x86_64 GNU/Linux $ rfkill ID TYPE DEVICE SOFT HARD 0 wlan phy0 unblocked unblocked $ sudo hciconfig -a $

An HCI device never shows up. Does anyone know how to get Bluetooth working with this card? It has bluetooth according to the specifications here: https://www.intel.com/content/www/us/en . tions.html

Does linux support bluetooth on this card?

Last edited by LockBot on Sun Feb 26, 2023 11:00 pm, edited 2 times in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.

Pjotr Level 23
Posts: 19041 Joined: Mon Mar 07, 2011 10:18 am Location: The Netherlands (Holland) 🇳🇱 Contact:

Re: No bluetooth on Intel Wireless-AC 9260 wifi card.

Post by Pjotr » Thu Aug 25, 2022 4:18 am

Please generate an overview of your system like this:
— Launch a terminal window (this is how to launch a terminal window);
— Make the terminal window full screen, to avoid chopped lines;
— Copy/paste this command into the terminal:

(if you type: the letter F is a capital letter, and don’t omit the space after inxi!)

Copy/paste the output in your next message.

Do the same with the following four commands:

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John_B Level 2
Posts: 76 Joined: Sun Jun 01, 2014 12:16 pm Location: Earth

Re: No bluetooth on Intel Wireless-AC 9260 wifi card.

Post by John_B » Fri Aug 26, 2022 1:28 am

raido wrote: ⤴ Thu Aug 25, 2022 1:48 am I have an Intel Wireless-AC 9260 wifi card on my desktop computer that’s connected to one of my PCI slots using an M2-PCI adapter. The wifi works perfectly, but I cannot get bluetooth to work on this card. Here are some useful commands.

$ uname -a Linux apc 5.15.0-46-generic #49-Ubuntu SMP Thu Aug 4 18:03:25 UTC 2022 x86_64 x86_64 x86_64 GNU/Linux $ rfkill ID TYPE DEVICE SOFT HARD 0 wlan phy0 unblocked unblocked $ sudo hciconfig -a $

An HCI device never shows up. Does anyone know how to get Bluetooth working with this card? It has bluetooth according to the specifications here: https://www.intel.com/content/www/us/en . tions.html

Does linux support bluetooth on this card?

Is your card’s USB 2.0 cable, that enables Bluetooth, plugged into a USB 2.0 header on the motherboard?

Re: No bluetooth on Intel Wireless-AC 9260 wifi card.

Post by raido » Mon Aug 29, 2022 10:10 am

$ rfkill list all 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no $ iwconfig lo no wireless extensions. eno1 no wireless extensions. wlp3s0 IEEE 802.11 ESSID:off/any Mode:Managed Access Point: Not-Associated Tx-Power=-2147483648 dBm Retry short limit:7 RTS thr:off Fragment thr:off Power Management:on $ lsusb Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 005: ID 045e:00db Microsoft Corp. Natural Ergonomic Keyboard 4000 V1.0 Bus 001 Device 004: ID 046d:c045 Logitech, Inc. Optical Mouse Bus 001 Device 003: ID 05e3:0610 Genesys Logic, Inc. Hub Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 006 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 005 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub $ lspci 00:00.0 Host bridge: Intel Corporation Xeon E3-1200 v2/3rd Gen Core processor DRAM Controller (rev 09) 00:01.0 PCI bridge: Intel Corporation Xeon E3-1200 v2/3rd Gen Core processor PCI Express Root Port (rev 09) 00:14.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB xHCI Host Controller (rev 04) 00:16.0 Communication controller: Intel Corporation 7 Series/C216 Chipset Family MEI Controller #1 (rev 04) 00:19.0 Ethernet controller: Intel Corporation 82579V Gigabit Network Connection (rev 04) 00:1a.0 USB controller: Intel Corporation 7 Series/C216 Chipset Family USB Enhanced Host Controller #2 (rev 04) 00:1b.0 Audio device: Intel Corporation 7 Series/C216 Chipset Family High Definition Audio Controller (rev 04) 00:1c.0 PCI bridge: Intel Corporation 7 Series/C216 Chipset Family PCI Express Root Port 1 (rev c4) 00:1c.2 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 3 (rev c4) 00:1d.0 USB controller: Intel Corporation 7 Series/C216 Chipset Family USB Enhanced Host Controller #1 (rev 04) 00:1f.0 ISA bridge: Intel Corporation H77 Express Chipset LPC Controller (rev 04) 00:1f.2 SATA controller: Intel Corporation 7 Series/C210 Series Chipset Family 6-port SATA Controller [AHCI mode] (rev 04) 00:1f.3 SMBus: Intel Corporation 7 Series/C216 Chipset Family SMBus Controller (rev 04) 01:00.0 VGA compatible controller: NVIDIA Corporation TU116 [GeForce GTX 1660] (rev a1) 01:00.1 Audio device: NVIDIA Corporation TU116 High Definition Audio Controller (rev a1) 01:00.2 USB controller: NVIDIA Corporation TU116 USB 3.1 Host Controller (rev a1) 01:00.3 Serial bus controller: NVIDIA Corporation TU116 USB Type-C UCSI Controller (rev a1) 03:00.0 Network controller: Intel Corporation Wireless-AC 9260 (rev 29)

There is no USB cable adapter for this card. I have this version, which is connected to my computer using a M2 to PCI adapter. Is there a version of this card that has a USB cable?

Re: No bluetooth on Intel Wireless-AC 9260 wifi card.

Post by hglee » Mon Aug 29, 2022 10:59 am

To save a load of back-and-forth, we can run several diagnostic utilities all in one go here:

Plug in all relevant dongles, accessories, and peripherals. Then .

Open a Terminal (Ctrl-Alt-T), then copy-and-paste the following line into the Terminal window, then tap Enter.

cd;C=code];echo "[$C`inxi -Fxpmrz;mokutil --sb-state;dmesg|egrep -i "blu|bt|fai|erro|fir";lsusb -tv`[/$C">mint.y;xed ~/mint.y

After a brief pause, the xed editor will pop open, showing your essential PC hardware info.

Copy-and-paste everything from xed into a Reply here.

Linux Mint 21 Vanessa, MATE 1.26.0, kernel 5.15.0*, Dell 2-in-1
AMD Ryzen 7 5825U / Barcelo iGPU — 14″ WUXGA Touchscreen
MediaTek MT7921 WiFi-6 BT-5.2; 32GB DDR4@3200MHz; XPG 2TB-NVMe

Re: No bluetooth on Intel Wireless-AC 9260 wifi card.

Post by raido » Mon Aug 29, 2022 11:43 am

I found the problem. John_B was correct. Even though there is no USB connection directly on my card (because it’s an M2 connection) there is a USB connector on the M2 to PCI adapter I was using. I made a simple Dupont connector (only needed 2 pins, one for D+, one for D-) and I connected these two pins to one of the D+ D- pins on my motherboard. Bluetooth is detected now.

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