Bluetooth headset and charger

What to Do When Bluetooth Headphones Won’t Charge [Ultimate Guide]

Check out these top tips and fixes to get your Bluetooth headphones charging again in no time.

The portability of Bluetooth headphones has made listening to music and podcasts much easier all-day, even while on the go.

However, problems with charging and batteries, usually from damaged cables and charging ports, can render wireless headphones useless. Ultimately, this can put a damper on your listening experience.

Luckily, fixing your Bluetooth headphones can be as easy as removing debris from the charging port, or replacing your battery or charging cable. Keep reading to learn the common fixes to headphones that won’t charge, plus other solutions based on your headphones’ brand.

In This Article

Bluetooth Headphones Won’t Charge: 7 General Solutions

When Bluetooth headphones won’t charge, it’s mostly due to problems with the port, charging cable, or batteries. So, regardless of brand, there are universal solutions you can try to get your Bluetooth headphones charging again.

Here are some general fixes for Bluetooth headphones that won’t charge:

1. Charge directly via a power outlet and not a USB hub

Make sure to try plugging your headphone charger directly into a power outlet, instead of USB hubs.

USB hubs, while useful, can often be insufficient for charging your headphones. This can be the result of a faulty USB hub or because the USB hub can’t provide enough power to charge the headphones.

Although USB hubs meet the minimum voltage required to charge headphones, which is around 5V, the problem lies in the electric current they supply. Most USB hubs can only output 0.5A or 2.5W at a time, which corresponds to only 1/2 to 1/3 of the output of charging bricks directly connected to a power outlet.

2. See if there is any debris in the port

Debris in the charging port can hinder your device from receiving power properly from your charger. In most cases, cleaning the port is enough to get your headphones charging again.

This method is super easy and can be done in no time. All you’ll need is a can of compressed air and a toothpick or any thin, non-metallic object.

Here’s how you can clean your headphones’ charging port:

Start by firing compressed air into the port to drive out debris.

When spraying your can of compressed air, make sure to hold the can upright to avoid spraying water into the port.

Check the port to ensure all debris has been cleared. If there is any dirt remaining, carefully use a toothpick or a thin, nonmetallic object to remove it. Gently scrape the port from wall to wall, while avoiding the pins inside.

Be careful when cleaning the interior of the charging port, as the electrical connectors inside are delicate and can be broken if too much force is applied.

Once you’re done clearing away debris, blast compressed air into the port a few more times to ensure all residue is cleared out.

3. Try a different charging cable

Charging cables house delicate wires that can break with too much tension. That said, it’s hard to tell if a cable is broken, as the damage is internal most of the time. To rule out whether the charging cable is the problem, try charging the headphones with a different cable.

If there is visual damage to the cable, like exposed wires, you can try repairing the cable yourself. These solutions are super easy, and they can save you a few bucks.

4. Check if the charging port is loose or damaged

Much like the case of a loose headphone jack, a loose charging port can also result in many frustrating issues.

Inspect the charging port of your headphones for any damage like bent connectors or bent metal. Also, make sure that the port itself isn’t loose when you touch it, as this could be a sign that the connectors have detached from the headset.

5. Keep the headphones connected to the charger for a few hours

Your headphones’ batteries can become over-discharged if they haven’t been used for a while. This means they will need to be plugged in for longer before the battery can begin to charge again.

6. Make sure they’re properly seated on the charging stand or case

Some headphones aren’t charged directly through a cable but instead through a stand or case that has a cable connected to it. If this is the case for you, make sure your headphones are positioned properly so that they can accept a proper charge.

7. Do a hard reset

Doing a hard reset can solve many problems, including headphones that aren’t charging. The actual process for performing a hard reset can vary from model to model, but you can check out our full guide on how to reset your headphones to get it done without much fuss.

How to Fix Bluetooth Headphones Charging Issues According to Brand

As each pair of headphones is different based on the brand, solutions for each brand will also differ. If you didn’t have any luck with the previous solutions, let’s move on to more targeted solutions depending on your headphone brand.

Before continuing, check if your headphones are still under warranty. If they are, it’s best to use your warranty first to repair or replace your headphones. Some solutions outlined below are invasive and may void your warranty, so we recommend utilizing your warranty if it’s available.

For AirPods

There’s no other way to charge AirPods, except via the charging case. So, if there is debris blocking the AirPods from making contact with the charging pins inside the case, they won’t charge. There are also cases when only one AirPod would charge, but the other one won’t.

To remedy this, you must clean your AirPods and charging case regularly. Here’s how:

1. Start by soaking the tips of a cotton swab in alcohol. Use this to gently clear away any debris from the charging pins found at the bottom of the case.
2. Consider using a toothpick to remove dirt from spots inside the case that are harder to reach.

Finally, use a microfiber cloth to clean the AirPods themselves, focusing on the tail.

You can also use a soft-bristled toothbrush to clean the case’s charging port to ensure the case itself can be charged. If your AirPods still don’t charge after trying all these steps, consider performing a factory reset of the AirPods.

For Beats

Beats headphones use lithium-ion batteries. These batteries are popular for their high energy density, which means that, although they’re small, they can hold a large amount of charge.

However, lithium-ion batteries have a limited number of times they can be charged. Over the years, as they get charged, their battery capacity decreases.

This means that older headphones are more susceptible to a burned-out battery, which results in the headphones either not holding a charge or not charging at all.

To fix this, you can replace the battery inside your Beats headphones. To do so, follow these steps:

Remove the casing outside of the speaker to expose the battery.

For Bose

If your Bose headphones are having some difficulty charging, there are different solutions you can try to resolve the issue.

These solutions must be followed in order. Make sure to only try the last one if the first two have not worked for you.

To begin, try the following steps:

1. Before charging, turn your headphones off by holding the power button for around 30 seconds.
2. Charge your headphones using the USB charging cable.
3. After 5 seconds, unplug the charger. Then, wait for 1 minute before turning the headphones back on.
4. Plug the headphones back in and see if they start to charge.

If the above steps didn’t work for you, try updating the firmware of the headphones:

1. Download the Bose Software Updater to your PC.
2. Plug your headphones into the PC and follow the prompts given by the Bose Software Updater.

If neither of the above solutions fixed your problem, it’s time to take a more hands-on approach and replace the charging port on the headphones. This solution will require some technical skills, and may require the assistance of a professional in order to be performed correctly.

If you want to give this a try, follow this video guide for an in-depth walkthrough.

For Jabra

If your Jabra earbuds either won’t charge or cannot hold a charge, it can be due to an issue with your charging case. Resetting the case can resolve this issue.

Here’s what you need to do:

1. Put the earbuds in the case and plug the case in to charge completely. This can take up to two and a half hours for them to charge completely.
2. Once the case is completely charged, remove the earbuds and then insert them back into the case. Make sure that each earbud flashes red when inserted.
3. With the lid open, plug the case into a power source.
4. After the battery level LED light shows after 3 to 5 seconds, close the lid and allow the earbuds and the case to charge for another to 2 hours.

For Logitech

Logitech charging issues are commonly caused by a faulty micro-USB connector. Over time, the action of plugging in the charging cable and removing it will gradually weaken the 5-pins inside the charging port.

Fixing this problem at home can be challenging as it requires the speaker piece to be removed and dismantled. Because of this, we recommend that you seek out the services of a professional to avoid further damage. But, if you are confident in fixing the problem yourself, simply follow these steps:

1. Remove the left ear pad to expose the left ear cup.
2. Remove each screw, then carefully pry the headphones open.
3. Carefully put the microphone to the side to avoid damaging it. Then, look closely at the charging port to identify the issue. Use a microscope if available.
4. If the pins in the charging port are moving, solder them back into the board to keep them in place.
5. Return the mic and the left ear cup back to their original position, then secure them with the screws. Put back the ear pad and check if the headphones are charging.

For in-depth instructions and a visual guide to these steps, take a look at this video on repairing your Logitech headphones’ charging port.

For Sennheiser

Sennheiser headphones can occasionally experience a glitch where the LED indicator light may flash or remain on, even after charging. This issue usually subsides over time with multiple charging cycles, so it’s recommended to use your headphones regularly until the light synchronizes with the battery.

If the headphones don’t work and will not accept a charge, you can try changing the battery inside the headphones. However, be warned that this is a technical process. If you’d like to give it a try, here’s what you need to do:

1. The headphones’ battery is found in the left ear cup. Open this by removing the ear pad and the four screws on the cup.
2. Carefully remove the top part of the ear cup, making sure that you don’t pull the attached wires.
3. Using a tweezer, gently disconnect the battery clips from the board.
4. Then, with a flat, sturdy object, carefully lift the battery out of its position. Completely remove the battery and the disconnected wire.
5. Put in the new battery exactly where the old battery was, then clip the battery wires onto the board.
6. Close the ear cup and secure it into place with the screws. Then, place the ear pad back before checking if the headphones are now charging.

You can also take a look at this video guide for a more detailed explanation of the abovementioned steps.

For Sony

To fix an issue with your Bluetooth wireless Sony headphones, you can remove the battery and plug it back in. If this doesn’t work, you can move on to replacing the battery entirely.

To troubleshoot the battery inside your Sony headphones, try following these steps:

Carefully remove the earpad from the right side. Then, remove the small cover that’s sitting on top of the speaker.

If you don’t want to do this or if this hasn’t fixed your problem, proceed to the next step to replace the battery.

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