Check my wifi connection

Check the Network Connection Status of Wireless Devices

An MIT graduate who brings years of technical experience to articles on SEO, computers, and wireless networking.

Jonathan Fisher is a CompTIA certified technologist with more than 6 years’ experience writing for publications like TechNorms and Help Desk Geek.

In This Article

Any device that connects to the internet or another network eventually encounters a situation where it becomes disconnected or was never connected in the first place. Wireless connections can drop suddenly and, without warning, a Wi-Fi connection is lost. This can happen for many reasons, from installing or updating a driver or other program to signal interferences and technical glitches.

When to Check Wireless Network Connection Status

Deciding on the right time to check the connection is equally important as knowing how to do it. Check the connection when an error message appears on the screen or to troubleshoot issues with network-connected applications that crash or stop responding. Particularly, if roaming while using a mobile device, movement may cause the network to drop out.

The method for checking your network connection status varies depending on the specific device involved.

Smartphones

Smartphones show both cellular and Wi-Fi connection status in the Notification bar at the top of the screen. On the right side of the Notification bar, look for the network status icon. If the vertical bars in this icon are greyed out, the signal is weak and this results in a low-quality connection. As the number of bars increases, the signal gets stronger and results in a higher-quality connection. Android phones sometimes incorporate flashing arrows into the network status icon to indicate that data is transferring across the connection.

The Settings app displays details about the connections and initiates disconnects and reconnects. There are also third-party apps that report on wireless connections and issues.

On iPhone and iPad, open the Settings app, go to either the Wi-Fi or Cellular section, and use the settings to disable the connection, restart it, check if it’s connected, and verify that there’s an IP address on Wi-Fi.

On an Android phone or tablet, open the Settings app and go to Network Connections to manage Wi-Fi, Bluetooth, and other networks such as mobile network and VPNs.

Some newer versions call this Network & internet. Bluetooth devices are in Connected devices.

Desktops and Laptops

Windows, Linux, macOS, and other operating systems contain built-in connection management utilities. The steps to find this particular area of the software is different for every device. For example, in Windows, the Network and Sharing Center displays the status of wired and wireless networks. To go to the list of network connections in Windows, press Windows key+R to open the Run dialog box, then enter the ncpa.cpl command (in Windows XP, enter netsetup.cpl).

In Windows, Linux, macOS, Google Chrome OS, and other operating systems, the status bar (either on the bottom or top of the screen) contains icons that visually represent the connection status.

There are also third-party applications that offer similar features through alternative user interfaces.

Routers

The administrator console of a network router captures details of both the router connection to the outside world and the links for any devices on the LAN that are connected to it. Log in to the router to see this information.

If the router can be accessed using a mobile app, go to the main screen of the app to determine if the whole network is down or if specific devices are disconnected. The app may display a notification when the network goes down or is reconnected to the internet after a power outage or other failure.

A router also has LED lights that indicate the connection status for its WAN link and any wired links. Some routers have a single light that goes red when there’s a connection issue. If the router is located in a place where it’s easy to see the lights, learn how to interpret the colors and flashes to save time and avoid logging in to the router to check the connection status.

Game Consoles, Printers, and Home Appliances

An increasing number of consumer devices feature built-in wireless support intended for use on home networks. Each device requires its own method to set up connections and check the connection status.

The Xbox, PlayStation, and other game consoles offer on-screen Setup and Network graphical menus. Smart TVs also feature similar on-screen menus. Printers provide either text-based menus on the control panel or a remote interface to check the status from a separate computer.

Some home automation devices such as thermostats may also have small screen displays, while others offer lights or buttons. The same small screen is also available on small devices such as smartwatches.

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How to tell if you have 2.4 GHz or 5 GHz WiFi network

All Nexx Smart Devices work on 2.4GHz WiFi network frequency only.

Look at your available networks

1. Open up your WiFi menu on your phone or computer and see if there are multiple options with your WiFi’s name.
2. See if there are multiple similar network names, for example:
   • «home_wifi» and «home_wifi_5G»
   • «home_wifi» and «home_wifi 5.0»
   • «home_wifi» and «home_wifi5»
   • «home_wifi 2G» and «home_wifi»
3. If there are multiple similar networks, pick the one with either 2G, 2GHz, or nothing extra in the name. That is most likely the 2.4GHz WiFi network.

If that is not the case, try the following options. We recommend you check through a computer as easiest.

There is no information on iOS regarding the network band, so we recommend you check your network through a computer. See the instructions for Apple or Windows computers.

If you don’t have a computer here are some options for finding out your network band on an iOS:

1. Install a WiFi analyzer app from Apple Play.
2. Obtain the information via your router settings. For more information on this process, please consult your specific router’s manufacturer or user manual for more details.

1. Click on the WiFi icon in the top nav bar while holding down the Option/Alt key.
2. You will see detailed information in grey about your Wi-Fi. In the middle it will show which channel your Wi-Fi is using.
3. “Channel” will either say in the brackets 2.4GHz or 5GHz.

1. From Notification Panel press and hold the WiFi icon until you enter WiFi settings screen.
   
2. Select the network properties (tap the gear icon or menu icon).
   
3. Depending on the Android version check:
   • Read the “Frequency” setting – shows as 2.4 or 5GHz.
   • Read the “Network speed” setting – if speed is over 400 Mbps then you are using 5GHz network.

1. Connect to the WiFi network.
2. Open your networks panel from your taskbar (click the WiFi icon in the bottom right).
3. Click on “Properties” of your WiFi network.
4. In the new window that opens, scroll all the way down to “Properties”.
5. “Network Band” will either say 2.4GHz or 5GHz.

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