Intel AC 9560 not working
So I got a new PC(L13 yoga with Intel AC9560) and I want to install Linux. More specific Ubuntu and for some reason the wifi adapter does not work. In the settings it says it is not found and in the system log there is some funny error.
alex@alex-ThinkPad-L13-Yoga:~$ dmesg | grep iwl [ 11.012138] iwlwifi 0000:00:14.3: enabling device (0000 -> 0002) [ 11.037095] iwlwifi 0000:00:14.3: TLV_FW_FSEQ_VERSION: FSEQ Version: 43.2.23.17 [ 11.037274] iwlwifi 0000:00:14.3: loaded firmware version 48.4fa0041f.0 op_mode iwlmvm [ 11.168776] iwlwifi 0000:00:14.3: Detected Intel(R) Wireless-AC 9560 160MHz, REV=0x354 [ 12.188157] iwlwifi 0000:00:14.3: Collecting data: trigger 15 fired. [ 12.188254] iwlwifi 0000:00:14.3: Start IWL Error Log Dump: [ 12.188256] iwlwifi 0000:00:14.3: Status: 0x00000000, count: -1965079994 [ 12.188257] iwlwifi 0000:00:14.3: Loaded firmware version: 48.4fa0041f.0 [ 12.188258] iwlwifi 0000:00:14.3: 0x5FFFE51B | ADVANCED_SYSASSERT [ 12.188259] iwlwifi 0000:00:14.3: 0x2DE51C49 | trm_hw_status0 [ 12.188260] iwlwifi 0000:00:14.3: 0x89F71AA3 | trm_hw_status1 [ 12.188260] iwlwifi 0000:00:14.3: 0x3D1C3FAE | branchlink2 [ 12.188261] iwlwifi 0000:00:14.3: 0x44EB7CC4 | interruptlink1 [ 12.188262] iwlwifi 0000:00:14.3: 0xBA5E9200 | interruptlink2 [ 12.188262] iwlwifi 0000:00:14.3: 0x4FC1DA70 | data1 [ 12.188263] iwlwifi 0000:00:14.3: 0x6F6EFC7B | data2 [ 12.188264] iwlwifi 0000:00:14.3: 0xE8FFEE69 | data3 [ 12.188264] iwlwifi 0000:00:14.3: 0xD441415B | beacon time [ 12.188265] iwlwifi 0000:00:14.3: 0xC479C522 | tsf low [ 12.188266] iwlwifi 0000:00:14.3: 0xADC1ADE8 | tsf hi [ 12.188266] iwlwifi 0000:00:14.3: 0xF5FAB2DF | time gp1 [ 12.188267] iwlwifi 0000:00:14.3: 0x031B4B68 | time gp2 [ 12.188268] iwlwifi 0000:00:14.3: 0x131D89FB | uCode revision type [ 12.188268] iwlwifi 0000:00:14.3: 0x1EAE5E41 | uCode version major [ 12.188269] iwlwifi 0000:00:14.3: 0x31AA1E23 | uCode version minor [ 12.188269] iwlwifi 0000:00:14.3: 0x2AEF33F6 | hw version [ 12.188270] iwlwifi 0000:00:14.3: 0xA38ECD84 | board version [ 12.188271] iwlwifi 0000:00:14.3: 0x2C1AB01C | hcmd [ 12.188271] iwlwifi 0000:00:14.3: 0xE5C43FA3 | isr0 [ 12.188272] iwlwifi 0000:00:14.3: 0x4DC68FF5 | isr1 [ 12.188273] iwlwifi 0000:00:14.3: 0xE8551D7B | isr2 [ 12.188273] iwlwifi 0000:00:14.3: 0xE6391315 | isr3 [ 12.188274] iwlwifi 0000:00:14.3: 0xBF7E79BD | isr4 [ 12.188275] iwlwifi 0000:00:14.3: 0x745DAECC | last cmd Id [ 12.188275] iwlwifi 0000:00:14.3: 0xFD00C59F | wait_event [ 12.188276] iwlwifi 0000:00:14.3: 0x9C9E0F50 | l2p_control [ 12.188277] iwlwifi 0000:00:14.3: 0x69DC3AD6 | l2p_duration [ 12.188277] iwlwifi 0000:00:14.3: 0xEFA5EFDB | l2p_mhvalid [ 12.188278] iwlwifi 0000:00:14.3: 0xF1937BC2 | l2p_addr_match [ 12.188278] iwlwifi 0000:00:14.3: 0xF508919B | lmpm_pmg_sel [ 12.188279] iwlwifi 0000:00:14.3: 0x4F127DE1 | timestamp [ 12.188280] iwlwifi 0000:00:14.3: 0xBDA44FAF | flow_handler [ 12.188312] iwlwifi 0000:00:14.3: Start IWL Error Log Dump: [ 12.188313] iwlwifi 0000:00:14.3: Status: 0x00000000, count: 7 [ 12.188314] iwlwifi 0000:00:14.3: 0x201013F1 | ADVANCED_SYSASSERT [ 12.188315] iwlwifi 0000:00:14.3: 0x00000000 | umac branchlink1 [ 12.188315] iwlwifi 0000:00:14.3: 0xC008CF5C | umac branchlink2 [ 12.188316] iwlwifi 0000:00:14.3: 0x00000000 | umac interruptlink1 [ 12.188317] iwlwifi 0000:00:14.3: 0x00000000 | umac interruptlink2 [ 12.188317] iwlwifi 0000:00:14.3: 0x00000003 | umac data1 [ 12.188318] iwlwifi 0000:00:14.3: 0x20000302 | umac data2 [ 12.188319] iwlwifi 0000:00:14.3: 0x01300202 | umac data3 [ 12.188319] iwlwifi 0000:00:14.3: 0x00000030 | umac major [ 12.188320] iwlwifi 0000:00:14.3: 0x4FA0041F | umac minor [ 12.188321] iwlwifi 0000:00:14.3: 0x00005C8E | frame pointer [ 12.188321] iwlwifi 0000:00:14.3: 0xC0887F58 | stack pointer [ 12.188322] iwlwifi 0000:00:14.3: 0x00000000 | last host cmd [ 12.188322] iwlwifi 0000:00:14.3: 0x00000000 | isr status reg [ 12.188341] iwlwifi 0000:00:14.3: Fseq Registers: [ 12.188343] iwlwifi 0000:00:14.3: 0x00000003 | FSEQ_ERROR_CODE [ 12.188345] iwlwifi 0000:00:14.3: 0x00260000 | FSEQ_TOP_INIT_VERSION [ 12.188348] iwlwifi 0000:00:14.3: 0x80020006 | FSEQ_CNVIO_INIT_VERSION [ 12.188350] iwlwifi 0000:00:14.3: 0x0000A384 | FSEQ_OTP_VERSION [ 12.188352] iwlwifi 0000:00:14.3: 0x06432BDF | FSEQ_TOP_CONTENT_VERSION [ 12.188354] iwlwifi 0000:00:14.3: 0x4552414E | FSEQ_ALIVE_TOKEN [ 12.188356] iwlwifi 0000:00:14.3: 0x20000302 | FSEQ_CNVI_ID [ 12.188358] iwlwifi 0000:00:14.3: 0x01300202 | FSEQ_CNVR_ID [ 12.188361] iwlwifi 0000:00:14.3: 0x20000302 | CNVI_AUX_MISC_CHIP [ 12.188365] iwlwifi 0000:00:14.3: 0x01300202 | CNVR_AUX_MISC_CHIP [ 12.188369] iwlwifi 0000:00:14.3: 0x0000485B | CNVR_SCU_SD_REGS_SD_REG_DIG_DCDC_VTRIM [ 12.188403] iwlwifi 0000:00:14.3: 0xA5A5A5A2 | CNVR_SCU_SD_REGS_SD_REG_ACTIVE_VDIG_MIRROR [ 12.188431] iwlwifi 0000:00:14.3: SecBoot CPU1 Status: 0x5bfe, CPU2 Status: 0x3 [ 12.188432] iwlwifi 0000:00:14.3: Failed to start RT ucode: -110 [ 12.188434] iwlwifi 0000:00:14.3: Firmware not running - cannot dump error [ 12.200228] iwlwifi 0000:00:14.3: Failed to run INIT ucode: -110
So I tried both 18.04 and 19.10 and they both do not work. So the output presented here is from 19.10.
alex@alex-ThinkPad-L13-Yoga:~$ modinfo iwlwifi filename: /lib/modules/5.3.0-40-generic/kernel/drivers/net/wireless/intel/iwlwifi/iwlwifi.ko license: GPL author: Copyright(c) 2003- 2015 Intel Corporation description: Intel(R) Wireless WiFi driver for Linux firmware: iwlwifi-100-5.ucode firmware: iwlwifi-1000-5.ucode firmware: iwlwifi-135-6.ucode firmware: iwlwifi-105-6.ucode firmware: iwlwifi-2030-6.ucode firmware: iwlwifi-2000-6.ucode firmware: iwlwifi-5150-2.ucode firmware: iwlwifi-5000-5.ucode firmware: iwlwifi-6000g2b-6.ucode firmware: iwlwifi-6000g2a-6.ucode firmware: iwlwifi-6050-5.ucode firmware: iwlwifi-6000-6.ucode firmware: iwlwifi-7265D-29.ucode firmware: iwlwifi-7265-17.ucode firmware: iwlwifi-3168-29.ucode firmware: iwlwifi-3160-17.ucode firmware: iwlwifi-7260-17.ucode firmware: iwlwifi-8265-36.ucode firmware: iwlwifi-8000C-36.ucode firmware: iwlwifi-9260-th-b0-jf-b0-46.ucode firmware: iwlwifi-9000-pu-b0-jf-b0-46.ucode firmware: iwlwifi-ty-a0-gf-a0-48.ucode firmware: iwlwifi-so-a0-gf-a0-48.ucode firmware: iwlwifi-so-a0-hr-b0-48.ucode firmware: iwlwifi-so-a0-jf-b0-48.ucode firmware: iwlwifi-cc-a0-48.ucode firmware: iwlwifi-QuQnj-b0-jf-b0-48.ucode firmware: iwlwifi-QuZ-a0-jf-b0-48.ucode firmware: iwlwifi-QuZ-a0-hr-b0-48.ucode firmware: iwlwifi-Qu-b0-jf-b0-48.ucode firmware: iwlwifi-Qu-c0-hr-b0-48.ucode firmware: iwlwifi-QuQnj-a0-hr-a0-48.ucode firmware: iwlwifi-QuQnj-b0-hr-b0-48.ucode firmware: iwlwifi-Qu-b0-hr-b0-48.ucode firmware: iwlwifi-QuQnj-f0-hr-a0-48.ucode firmware: iwlwifi-Qu-a0-jf-b0-48.ucode firmware: iwlwifi-Qu-a0-hr-a0-48.ucode srcversion: 263DD85C748F2F7EFAE8CF0 depends: cfg80211 retpoline: Y intree: Y name: iwlwifi vermagic: 5.3.0-40-generic SMP mod_unload sig_id: PKCS#7 signer: Build time autogenerated kernel key sig_key: 75:91:66:DF:05:2B:18:0F:1D:65:B1:E2:67:B8:EE:3E:F3:66:8F:EE sig_hashalgo: sha512 signature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parm: swcrypto:using crypto in software (default 0 [hardware]) (int) parm: 11n_disable:disable 11n functionality, bitmap: 1: full, 2: disable agg TX, 4: disable agg RX, 8 enable agg TX (uint) parm: amsdu_size:amsdu size 0: 12K for multi Rx queue devices, 2K for 22560 devices, 4K for other devices 1:4K 2:8K 3:12K 4: 2K (default 0) (int) parm: fw_restart:restart firmware in case of error (default true) (bool) parm: antenna_coupling:specify antenna coupling in dB (default: 0 dB) (int) parm: nvm_file:NVM file name (charp) parm: d0i3_disable:disable d0i3 functionality (default: Y) (bool) parm: lar_disable:disable LAR functionality (default: N) (bool) parm: uapsd_disable:disable U-APSD functionality bitmap 1: BSS 2: P2P Client (default: 3) (uint) parm: enable_ini:Enable debug INI TLV FW debug infrastructure (default: 0 (bool) parm: bt_coex_active:enable wifi/bt co-exist (default: enable) (bool) parm: led_mode:0=system default, 1=On(RF On)/Off(RF Off), 2=blinking, 3=Off (default: 0) (int) parm: power_save:enable WiFi power management (default: disable) (bool) parm: power_level:default power save level (range from 1 - 5, default: 1) (int) parm: fw_monitor:firmware monitor - to debug FW (default: false - needs lots of memory) (bool) parm: d0i3_timeout:Timeout to D0i3 entry when idle (ms) (uint) parm: disable_11ac:Disable VHT capabilities (default: false) (bool) parm: remove_when_gone:Remove dev from PCIe bus if it is deemed inaccessible (default: false) (bool) parm: disable_11ax:Disable HE capabilities (default: false) (bool)
alex@alex-ThinkPad-L13-Yoga:~$ sudo rfkill list all [sudo] password for alex: 0: hci0: Bluetooth Soft blocked: no Hard blocked: no
Debian User Forums
I’m trying to go back to Debian, but I can’t get wi-fi to work.
First I tried the stable version, but my wi-fi, graphic cards, bluetooth were not working, I had problems with kernels 4.anything in the past with others distros too, so I know my hardware really needs newer kernel to work, version 5.anything or superior
With that in mind and after trying the stable version just to be sure It was not really work out-of-the-box I decided to go with backports to new kernel version, that failed to provide me wi-fi, so I did a new fresh install on gnome-box vm, I did the following steps/trials so far:
1 base install (nothing selected on tasksel)
2 added «bullseye main contrib non-free» instead of «buster main» (commented out the updates and security repos, I kept just the base)
3 apt update && apt upgrade
4 reboot
5 apt install gnome-core
6 apt install firmware-iwlwifi
7 Downloaded the Intel® Wireless-AC 9560 firmware https://wireless.wiki.kernel.org/_media . 8819.0.tgz — added iwlwifi-9000*.ucode inside /lib/firmware
8 apt install firmware-linux-nonfree
9 Restarted again, still no wi-fi
What should I try or do next to solve this problem?
# pics for reference of lspci comparison on ubuntu vs debian, plus the error screen I have on gnome panel
https://ibb.co/D5ZBTCB
https://ibb.co/4dXmD8V
https://ibb.co/CbTkNHw
Head_on_a_Stick Posts: 13946 Joined: 2014-06-01 17:46 Location: London, England Has thanked: 53 times Been thanked: 86 times
Re: Intel Wireless-AC 9560 firmware not working
#2 Post by Head_on_a_Stick » 2020-12-19 22:10
That shows a virtual machine (which does not have a wireless card). Have you tried Debian on the bare metal?