Linux Mint Forums
Forum rules
Before you post please read how to get help. Topics in this forum are automatically closed 6 months after creation.
Bluetooth Audio
Post by tsmvp » Mon Jul 29, 2019 1:51 am
Linux Mint newbie here. Even though I have used Linux in the past, that was a very, very long time ago, back in the day when LibreOffice was called StarOffice and was a paid product. LOL. Bluetooth was not even a thing. So after years of using Windows, I decided to give Mint a try and fell in love. Amazing. All I need is there with the exception of a few apps (took care of that using CrossOver).
Hardware wise my Dell XPS 13 worked amazingly well out-of-the-box with Linux Mint 19.1. Touchscreen, etc. All work.
Bluetooth is the only issue so far. No matter what, I cannot get audio to work. Mouse/Keyboard working fine.
I tried several things (reading posts around here) and at one stage I got the headphones to pair but sound was stuttering like crazy, unusable.
Trying to fix that I am sure I broke something and now no matter what the headphones do not pair. The system does see the headphones and attempts to pair but never completes.
Any brave soul willing to help me? I can run whatever command to get the output for hardware, packages installed, etc.
I just want to fix this last bump on the road so I can fully enjoy Mint.
Last edited by LockBot on Wed Dec 28, 2022 7:16 am, edited 1 time in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
Re: Bluetooth Audio
Post by Destry » Tue Jul 30, 2019 3:57 am
I am having exact same issue myself. I know this is not my thread but I have seen no responses to it since you posted it. I am supplying needed info to diagnose. I am sure both our problems are the same and an answer should fix both.
.
Cinnamon 19.1
.
msi@msi-MS-7B98:~$ inxi -Fxz System: Host: msi-MS-7B98 Kernel: 4.15.0-55-generic x86_64 bits: 64 compiler: gcc v: 7.4.0 Desktop: Cinnamon 4.0.10 Distro: Linux Mint 19.1 Tessa base: Ubuntu 18.04 bionic Machine: Type: Desktop System: Micro-Star product: MS-7B98 v: 1.0 serial: Mobo: Micro-Star model: Z390-A PRO (MS-7B98) v: 1.0 serial: UEFI: American Megatrends v: 1.60 date: 03/21/2019 Battery: Device-1: hidpp_battery_0 model: Logitech Wireless Mouse M510 charge: 55% status: Discharging CPU: Topology: 8-Core model: Intel Core i9-9900K bits: 64 type: MT MCP arch: Kaby Lake rev: C L2 cache: 16.0 MiB flags: lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 115200 Speed: 800 MHz min/max: 800/5000 MHz Core speeds (MHz): 1: 800 2: 800 3: 800 4: 800 5: 800 6: 800 7: 800 8: 800 9: 800 10: 800 11: 800 12: 800 13: 800 14: 800 15: 800 16: 800 Graphics: Device-1: NVIDIA GV102 vendor: ZOTAC driver: nvidia v: 418.56 bus ID: 01:00.0 Display: x11 server: X.Org 1.19.6 driver: nvidia unloaded: fbdev,modesetting,nouveau,vesa resolution: 1920x1080~60Hz, 1920x1080~60Hz OpenGL: renderer: GeForce RTX 2080 Ti/PCIe/SSE2 v: 4.6.0 NVIDIA 418.56 direct render: Yes Audio: Device-1: Intel Cannon Lake PCH cAVS vendor: Micro-Star MSI driver: snd_hda_intel v: kernel bus ID: 00:1f.3 Device-2: NVIDIA vendor: ZOTAC driver: snd_hda_intel v: kernel bus ID: 01:00.1 Sound Server: ALSA v: k4.15.0-55-generic Network: Device-1: Intel Ethernet I219-V vendor: Micro-Star MSI driver: e1000e v: 3.2.6-k port: efa0 bus ID: 00:1f.6 IF: eno1 state: up speed: 1000 Mbps duplex: full mac: Device-2: Realtek RTL8192EE PCIe Wireless Network Adapter driver: rtl8192ee v: kernel port: 3000 bus ID: 05:00.0 IF: wlp5s0 state: down mac: IF-ID-1: tun0 state: unknown speed: 10 Mbps duplex: full mac: N/A Drives: Local Storage: total: 17.01 TiB used: 5.29 TiB (31.1%) ID-1: /dev/sda type: USB vendor: Toshiba model: MK2035GSS size: 186.31 GiB ID-2: /dev/sdb type: USB vendor: Hitachi model: HTS547550A9E384 size: 465.76 GiB ID-3: /dev/sdc vendor: Western Digital model: WDS100T2B0B-00YS70 size: 931.51 GiB ID-4: /dev/sdd vendor: Western Digital model: WD30EURS-73TLHY0 size: 2.73 TiB ID-5: /dev/sde vendor: Samsung model: SSD 850 EVO 1TB size: 931.51 GiB ID-6: /dev/sdf vendor: Seagate model: ST4000DM004-2CV104 size: 3.64 TiB ID-7: /dev/sdg vendor: Western Digital model: WD10JPVX-75JC3T0 size: 931.51 GiB ID-8: /dev/sdh type: USB vendor: Western Digital model: WD My Book 25EE size: 7.28 TiB Partition: ID-1: / size: 915.40 GiB used: 244.67 GiB (26.7%) fs: ext4 dev: /dev/sdc2 Sensors: System Temperatures: cpu: 41.0 C mobo: N/A gpu: nvidia temp: 34 C Fan Speeds (RPM): N/A gpu: nvidia fan: 35% Info: Processes: 323 Uptime: 16h 16m Memory: 31.35 GiB used: 4.08 GiB (13.0%) Init: systemd runlevel: 5 Compilers: gcc: 7.4.0 Shell: bash v: 4.4.20 inxi: 3.0.27 msi@msi-MS-7B98:~$ Desktop: LM 21.1
8 core 16 thread Intel Core i9-9900K (-MT-MCP-) arch: Skylake rev.12 cache: 16384 KB 5ghz
32 gig ram 2080Ti Nvidia Zotac Amp Extreme Gaming 11gb
Laptop: MSI GE76 Raider i9 LM21.1
wallyUSA Level 6
Posts: 1378 Joined: Thu Jun 08, 2017 2:31 pm Location: Top of Georgia
Re: Bluetooth Audio
Post by wallyUSA » Tue Jul 30, 2019 9:08 pm
tsmvp wrote: ⤴ Mon Jul 29, 2019 1:51 am Gents,
. I tried several things (reading posts around here) and at one stage I got the headphones to pair but sound was stuttering like crazy, unusable.
Trying to fix that I am sure I broke something and now no matter what the headphones do not pair. The system does see the headphones and attempts to pair but never completes.
.
I had the same problem with my Dell XPS 13 9343, using W10. Headphones paired but would never connect or make any sound. My guess is it requires a special driver. Sorry, this does not help but it seems to be a problem even with Windows 10 on the Dell XPS 13.
My XPS was still under warranty so what Dell did to fix it is, they replaced the BT/WiFi chip. Now it is working for W10 and VB/Mint 19.
Hope you find a easier solution. Let us know.
> If your query has been resolved, edit your original post and add to the beginning of the subject line. This may help others find solutions.
Dell Latitude 7490 Mint 21.1 Ker 5.15.0.76 Cinn 5.6.8
Re: Bluetooth Audio
Post by MrEen » Tue Jul 30, 2019 9:29 pm
Hi tsmvp, and welcome to the forum.
You (and others) may have better luck if you swap out Blueberry for Blueman as your Bluetooth Manager. That has been enough to fix quite a few people that had these issues. You can do this with the Software Manager, Synaptic Package Manager or the following terminal commands:
apt remove --purge blueberry apt install bluemanapt install pulseaudio-module-bluetooth pactl load-module module-bluetooth-discoverThat last command will throw an error if the module is already loaded showing the following: Failure: Module initialization failed
Let’s us know if that was of any help. If it wasn’t, please include the output of inxi -Fxz in your next reply.
With that system, you might want to upgrade to the 5.x kernel. No idea if that’ll make any difference for your BT issues, but you’ll probably have better system support overall.
To all: In a day or two Mint 19.2 will be officially released. There will be an upgraded version of Blueberry included in that release, that may or may not fix your BT issues.
My sound fix tips for Linux Mint
phd21 Level 20
Posts: 10102 Joined: Thu Jan 09, 2014 9:42 pm Location: Florida
Re: Bluetooth Audio
Post by phd21 » Tue Jul 30, 2019 11:30 pm
Welcome to the wonderful world of Linux Mint and its excellent forum!
I just read your post and the good replies to it. Here are my thoughts on this as well.
It would help to know more about your system setup. If you run » inxi -Fxzd » and » lsusb » from the console terminal prompt, highlight the results, copy and paste them back here, that should provide enough information.
It may very well be that the Bluetooth driver is not installed or needs to be installed or configured or unblocked (if blacklisted). Some laptop combination WiFi and Bluetooth cards do not work well in Linux. You may even need to get another small USB Bluetooth 4.x adapter (recommend CSR), if you cannot get your existing BlueTooth working.
To see if anything is blocked (blacklisted)
My low-cost USB Bluetooth adapter (CSR v4.0) works well in Linux.
Phd21 : Mint 20 Cinnamon & xKDE (Mint Xfce + Kubuntu KDE) & KDE Neon 64-bit (new based on Ubuntu 20.04) Awesome OS’s , Dell Inspiron I5 7000 (7573) 2 in 1 touch screen, Dell OptiPlex 780 Core2Duo E8400 3GHz,4gb Ram, Intel 4 Graphics.
Re: Bluetooth Audio
Post by deepakdeshp » Wed Jul 31, 2019 1:18 am
I had same problem . MrEen was kind to help me solve it.
viewtopic.php?f=49&t=298653&p=1664320#p1664320
If I have helped you solve a problem, please add [ SOLVED] t o your first post title , it helps other users looking for help.
Regards,
Deepak
Mint 21.1 Cinnamon 64 bit with AMD A6 / 8GB
Mint 21.1 Cinnamon AMD Ryzen3500U/8gb
Re: Bluetooth Audio
Post by tsmvp » Wed Jul 31, 2019 8:23 pm
MrEen wrote: ⤴ Tue Jul 30, 2019 9:29 pm Hi tsmvp, and welcome to the forum.
You (and others) may have better luck if you swap out Blueberry for Blueman as your Bluetooth Manager. That has been enough to fix quite a few people that had these issues. You can do this with the Software Manager, Synaptic Package Manager or the following terminal commands:
apt remove --purge blueberry apt install bluemanapt install pulseaudio-module-bluetooth pactl load-module module-bluetooth-discoverThat last command will throw an error if the module is already loaded showing the following: Failure: Module initialization failed
Let’s us know if that was of any help. If it wasn’t, please include the output of inxi -Fxz in your next reply.
With that system, you might want to upgrade to the 5.x kernel. No idea if that’ll make any difference for your BT issues, but you’ll probably have better system support overall.
To all: In a day or two Mint 19.2 will be officially released. There will be an upgraded version of Blueberry included in that release, that may or may not fix your BT issues.
First of all thank you all for jumping in, trying to help. Really appreciated.
Couple comments regarding what I have done so far and the results:
1. Under Windows 10, it always worked. No issues there.
2. I tried removing blueberry and loading blueman. It removed and installed the other one successfully. I then ran the pactl command and it returned a number (24). Then I tried launching the Bluetooth Manager, deleting the headphones and adding them back. I was able to get them connected and I do see them now under ‘Sound’. They are listed as my Output Device, with the AD2P Sink profile. When I click ‘Test Sound’ I can hear the left and right sides but the sound does stutter. If I click ‘Sounds’ and play the login.oga sound, the stuttering is pretty bad. When setting it up, it gives me three options: Headset, Audio Sink and Handsfree. Not sure which one I must select and what exactly the difference is.
We are very close I think! The output of the inxi -Fxz is:
System:
Host: CR-Mint1 Kernel: 4.15.0-55-generic x86_64 bits: 64 compiler: gcc
v: 7.4.0 Desktop: Cinnamon 4.0.10 Distro: Linux Mint 19.1 Tessa
base: Ubuntu 18.04 bionic
Machine:
Type: Laptop System: Dell product: XPS 13 9350 v: N/A serial:
Mobo: Dell model: 0VM5NC v: A00 serial: UEFI: Dell v: 1.10.1
date: 01/22/2019
Battery:
ID-1: BAT0 charge: 13.4 Wh condition: 50.8/57.5 Wh (88%)
model: SMP DELL JHXPY53 status: Charging
CPU:
Topology: Dual Core model: Intel Core i7-6500U bits: 64 type: MT MCP
arch: Skylake rev: 3 L2 cache: 4096 KiB
flags: lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 20736
Speed: 500 MHz min/max: 400/3100 MHz Core speeds (MHz): 1: 500 2: 500
3: 500 4: 500
Graphics:
Device-1: Intel Skylake GT2 [HD Graphics 520] vendor: Dell driver: i915
v: kernel bus ID: 00:02.0
Display: x11 server: X.Org 1.19.6 driver: modesetting unloaded: fbdev,vesa
resolution: 3200×1800~60Hz
OpenGL: renderer: Mesa DRI Intel HD Graphics 520 (Skylake GT2)
v: 4.5 Mesa 19.2.0-devel (git-7f75b2b 2019-07-31 bionic-oibaf-ppa)
direct render: Yes
Audio:
Device-1: Intel Sunrise Point-LP HD Audio vendor: Dell
driver: snd_hda_intel v: kernel bus ID: 00:1f.3
Sound Server: ALSA v: k4.15.0-55-generic
Network:
Device-1: Broadcom and subsidiaries BCM4350 802.11ac Wireless Network
Adapter
vendor: Dell driver: brcmfmac v: kernel port: f040 bus ID: 3a:00.0
IF: wlp58s0 state: down mac:
Drives:
Local Storage: total: 476.94 GiB used: 100.23 GiB (21.0%)
ID-1: /dev/nvme0n1 vendor: Samsung model: PM951 NVMe 512GB
size: 476.94 GiB
Partition:
ID-1: / size: 28.04 GiB used: 11.64 GiB (41.5%) fs: ext4
dev: /dev/nvme0n1p2
ID-2: /home size: 432.29 GiB used: 88.58 GiB (20.5%) fs: ext4
dev: /dev/nvme0n1p4
ID-3: swap-1 size: 7.63 GiB used: 0 KiB (0.0%) fs: swap
dev: /dev/nvme0n1p3
Sensors:
System Temperatures: cpu: 53.5 C mobo: 27.8 C
Fan Speeds (RPM): N/A
Info:
Processes: 260 Uptime: 23h 04m Memory: 15.53 GiB used: 3.48 GiB (22.4%)
Init: systemd runlevel: 5 Compilers: gcc: 7.4.0 Shell: bash v: 4.4.20
inxi: 3.0.27