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HP LaserJet Professional p1102 or CUPs problem?

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HP LaserJet Professional p1102 or CUPs problem?

Post by vistad » Sun Feb 17, 2019 5:57 pm

Hi guys,
5+ years ago I have installed Linux Mint on a computer of a lady, who is a music teacher in her 70-ies, because she was exhausted with Windows problems. She just needs to write something for her students and to print it on her HP LaserJet Professional p1102 printer from time to time. It all worked fine on a few versions of Linux Mint.

Today I checked her computer and saw a warning message saying «The system partition has too little free space». Why on earth?!

I installed Linux Mint 19.1 on her computer. It immediately found her printer and installed the well-known HPLIP and the printer driver — but the HP LaserJet Professional p1102 printer refused to print a test page. The green light is blinking as if the page is uploaded to the printer — but then Print Error message appears.

I tried HPLIP plugin and everything else — and couple times it printed the test page, but after restart it could not print again.

Please advise how to troubleshoot and fix this! Thanks in advance!

Last edited by LockBot on Wed Dec 28, 2022 7:16 am, edited 1 time in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.

cliffcoggin Level 8
Posts: 2281 Joined: Sat Sep 17, 2016 6:40 pm Location: England

Re: HP LaserJet Professional p1102 or CUPs problem?

Post by cliffcoggin » Sun Feb 17, 2019 7:22 pm

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As a first step have you cleared the print queue? Open Printers, select printer, right click Properties, delete print jobs. This will clear any backlog of unprinted work which may be holding up new print jobs.

Pjotr Level 23
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Re: HP LaserJet Professional p1102 or CUPs problem?

Post by Pjotr » Sun Feb 17, 2019 7:28 pm

Two probably unrelated problems.

b. Disable Timeshift snapshots (space gobblers)

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All in all, horse sense simply makes sense.

brian_p Level 9
Posts: 2649 Joined: Thu Jan 17, 2019 9:20 am Location: UK

Re: HP LaserJet Professional p1102 or CUPs problem?

Post by brian_p » Mon Feb 18, 2019 11:51 am

Re: HP LaserJet Professional p1102 or CUPs problem?

Post by vistad » Sun Feb 24, 2019 6:45 am

Re: HP LaserJet Professional p1102 or CUPs problem?

Post by vistad » Sun Feb 24, 2019 6:49 am

brian_p wrote: ⤴ Mon Feb 18, 2019 11:51 am Is this a P1102, a P1102s or a P110w? Is a USB or network connection?

Re: HP LaserJet Professional p1102 or CUPs problem?

Post by vistad » Sun Feb 24, 2019 7:05 am

Pjotr and guys, thanks for your recommendations. Timeshift is the 1st thing I delete after installation. It’s absolutely redundant in Linux.

My thought was: the Printer is simple, well known, quite new (~5 years old), didn’t work much, so I thought it’s not likely that it’s broken.
Is hplip printer driver OK?
Did anyone print on LM 19.1 to HP 1102 USB printer?
I will check the printer from Windows.

ClixTrix Level 6
Posts: 1069 Joined: Wed Dec 09, 2015 11:40 am Location: Columbus, Ohio, USA

Re: HP LaserJet Professional p1102 or CUPs problem?

Post by ClixTrix » Sun Feb 24, 2019 8:55 am

I have two P1102W in-house: one is network only, the other is both network and USB connected. The USB is connected to the system in my sig running Mint 19.1. I’m actually testing the driverless method over USB and it shows installed in Printers as «HP HP LaserJet Professional P1102w, driverless, cups-filters 1.20.2». Other than it doesn’t sleep after use (5 minute timer), it prints fine. I went through the update process from Mint 19 to 19.1. I did notice a few odd problems with printers after that process.

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Edit: I should add that I installed a neighbors P1102W via USB to fresh install of Mint 19 Cinnamon back in October. It’s working perfectly.

Edit2: I moved back to the standard HP driver this morning: «HP LaserJet Professional p1102w, hpcups 3.17.10, requires proprietary plugin», and that solved my sleep problem. Note, I’m using the packaged HPLIP 3.17.10, not updated.

If I had to put my finger on the problem for your symptoms, it sounds like you didn’t install the plugin. You might install the HPLIP-GUI and try an install/reinstall of the plugin.

Linux Mint 19.2 x64 Cinnamon 4.15.0-118-generic
Gigabyte GA-AB350M-D3H (F20) / Ryzen 5 1600 / Micron Ballistix Sport DDR4 2400 2x8GB / Sapphire Radeon HD6450
NVMe-SSD: Samsung 960 EVO 250GB / SATA-SSD: Samsung 850 EVO 250GB + Toshiba OCZ VX500 512GB

Re: HP LaserJet Professional p1102 or CUPs problem?

Post by vistad » Mon Feb 25, 2019 12:30 pm

I installed the plugin — but this seems kind of redundant and confusing. I plug in the printer, it gets discovered correctly, the driver installs automatically — but the printer does not print! Turns out I need some additional plugin! Why?? After installing the plugin I didn’t know how to print: print from the app, then check the printer queue — it does not print, maybe enable or disable something in the plugin with its few tens of settings on various tabs. Too complicated and perhaps wrong. The printer printed fine on all versions before 19.1 Maybe the printer stopped working. But this plugin is ridiculous!

ClixTrix Level 6
Posts: 1069 Joined: Wed Dec 09, 2015 11:40 am Location: Columbus, Ohio, USA

Re: HP LaserJet Professional p1102 or CUPs problem?

Post by ClixTrix » Mon Feb 25, 2019 12:45 pm

Don’t confuse pluging-in the printer and its auto detection and install to the download and install of the HP Plugin. That’s a separate install after the printer is detected and installs. Note, certain printers from HP require the install of a Plugin. There is a list here of all their supported printers via HPLIP and which ones require the Plugin.

If you haven’t installed the HPLIP-GUI from Software Manager, I would do so and then locate and launch that app «HPLIP Toolbox». It should show in Menu — Preferences. On the main menu, it will show «Install Required Plugin» for the P1102.

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Linux Mint 19.2 x64 Cinnamon 4.15.0-118-generic
Gigabyte GA-AB350M-D3H (F20) / Ryzen 5 1600 / Micron Ballistix Sport DDR4 2400 2x8GB / Sapphire Radeon HD6450
NVMe-SSD: Samsung 960 EVO 250GB / SATA-SSD: Samsung 850 EVO 250GB + Toshiba OCZ VX500 512GB

Re: HP LaserJet Professional p1102 or CUPs problem?

Post by vistad » Thu Feb 28, 2019 5:56 am

ClixTrix, thank you for your advice! This printer worked with HPLIP in previous versions and did not require any additional plugins — why some special plugin now?? I will check everything once again.

brian_p Level 9
Posts: 2649 Joined: Thu Jan 17, 2019 9:20 am Location: UK

Re: HP LaserJet Professional p1102 or CUPs problem?

Post by brian_p » Thu Feb 28, 2019 7:13 am

vistad wrote: ⤴ Thu Feb 28, 2019 5:56 am ClixTrix, thank you for your advice! This printer worked with HPLIP in previous versions and did not require any additional plugins — why some special plugin now?? I will check everything once again.

The p1102 was supported in HPLIP from 3.10.4 onwards. This is is what is in models.dat for 3.10.5 (May 2010):

The machine has always required a plugin for printing because it uses the ZjStream proprietary protocol.

ClixTrix Level 6
Posts: 1069 Joined: Wed Dec 09, 2015 11:40 am Location: Columbus, Ohio, USA

Re: HP LaserJet Professional p1102 or CUPs problem?

Post by ClixTrix » Sun Mar 03, 2019 1:46 pm

vistad wrote: ⤴ Thu Feb 28, 2019 5:56 am ClixTrix, thank you for your advice! This printer worked with HPLIP in previous versions and did not require any additional plugins — why some special plugin now?? I will check everything once again.

Well, that printer can use the Foomatic open-source driver as well as the HP driver. They are listed separately in the Printers Driver table for HP. However, the HP selections are clearly marked requiring the plugin. Here are the Table entries.

Laserjet Pro P1102 = Foomatic/foo2zjs-z2

Laserjet Professional p1102 = hpcups or hpijs (2 selections and both require proprietary plugin)

In general (for USB), I use the hpcups + plugin. I’ve also tried IPP over USB with reported (prior post) printer sleep problem.

Is it possible you previoulsy installed the Foomatic?

Linux Mint 19.2 x64 Cinnamon 4.15.0-118-generic
Gigabyte GA-AB350M-D3H (F20) / Ryzen 5 1600 / Micron Ballistix Sport DDR4 2400 2x8GB / Sapphire Radeon HD6450
NVMe-SSD: Samsung 960 EVO 250GB / SATA-SSD: Samsung 850 EVO 250GB + Toshiba OCZ VX500 512GB

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