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Microphone not working in Linux Mint Cinnamon18 [SOLVED]

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MenthaSuaveolens Level 3
Posts: 118 Joined: Wed Apr 25, 2012 3:43 pm Location: Belgium

Microphone not working in Linux Mint Cinnamon18 [SOLVED]

Post by MenthaSuaveolens » Sat Nov 05, 2016 10:14 am

I did a clean install with Linux Mint Cinnamon 18. Everything is working fine, except the microphone isn’t working. This microphone was working with Linux Mint 17.3. I removed the file .config/pulse, but that didn’t help.

If I boot from a live-usb with Ubuntu 16.4 or with Linux Mate 18, then the microphone is working! If you boot from a live-usb with Cinnamon 18, then the microphone isn’t working.

Can you please give me any hints how to fix this problem? (Installing Mate 18, Ciannamon 17.3 or Ubuntu 16.4 is an option, but I would like to keep my Cinnamon-desktop).

Computer : Sable all-in-one PC (System76)

Last edited by LockBot on Wed Dec 28, 2022 7:16 am, edited 2 times in total.
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yaye Level 4
Posts: 242 Joined: Sat Feb 26, 2011 6:38 pm Location: Dallas, Texas

Re: Microphone not working in Linux Mint Cinnamon18

Post by yaye » Sun Nov 06, 2016 10:17 am

What does the Output Tab look like?

MenthaSuaveolens Level 3
Posts: 118 Joined: Wed Apr 25, 2012 3:43 pm Location: Belgium

Re: Microphone not working in Linux Mint Cinnamon18

Post by MenthaSuaveolens » Sun Nov 06, 2016 12:01 pm

I have a screen-shot with the sound-dialogs Linux Mint Cinnamon 17.3 and 18. It looks that one sound-system isn’t detected in Cinnamon 18, namely Analog Output. I don’t know if that has a relationship with the microphone on the usb-camera. If I plug an external headset in, then the output towards this headset isn’t working, however the microphone is working. The weird thing is, that the microphone input-level is also shown on the usb-camera-microphone-field? (May be once you plug an external headset in, the internal audio-system gets inhibitted — which makes sense).

yaye Level 4
Posts: 242 Joined: Sat Feb 26, 2011 6:38 pm Location: Dallas, Texas

Re: Microphone not working in Linux Mint Cinnamon18

Post by yaye » Sun Nov 06, 2016 12:37 pm

I don’t have Linux Mint 18 Cinnamon installed, but I ran it from a DVD and these are the settings I used in the Sound Applet (Right Click Speaker Icon) to get Audacity to record from the Front Mic. I don’t have a USB Mic on this computer. At first, Audacity would not record. I found that the Mute Input slider was turned on in the Sound Applet. After I turned Mute Input off, Audacity started recording.

phd21 Level 20
Posts: 10102 Joined: Thu Jan 09, 2014 9:42 pm Location: Florida

Re: Microphone not working in Linux Mint Cinnamon18

Post by phd21 » Sun Nov 06, 2016 3:59 pm

Install the Pulse Audio Volume control (pavucontrol) from the Software Manager or Synaptic Package Manager (SPM) and check its settings.

There are some really nice graphical (GUI) programs for sound that start with «Qas», like the fantastic «Qasmixer», in the Software Manager or Synaptic Package Manager (SPM) that you can install and use. Sound «Mixers» can be a little confusing if you are not familiar with them. If you bring up «Qasmixer» make it full screen, on the right side you will have mixer devices where you can control your system sound devices. If you do not see the mixer devices on the upper right, then hit «F6». The item «sysdefault» will show all installed sound card devices and you will have various options to adjust various volume controls using «sliders» which you can turn off and on using the «dot» below the volume slider, a solid dot means that it is on (enabled). You may also have to check the other mixer devices and or sound cards listed below the mixer devices (if there are any), then re-check the mixer devices for that sound device. If you have volume sliders that are maxed out at the highest volume, you will get distortion, just lower the volume. There are also various other check boxes below that you can use. You may have to do a little experimenting to see which settings and options work best for your hardware. For Microphones, make sure capture and mic options are enabled and that their volume sliders are at least at half way.

The applications included are:
— qasconfig — browser for the alsa configuration tree
— qashctl — mixer for alsa’s high level control interface
— qasmixer — desktop mixer with features similar to alsamixer
qasmixer is a desktop mixer application for alsa’s «simple mixer interface» and offers features similar to alsamixer. it also features a sytem tray icon with basic mixer functionality.

Phd21 : Mint 20 Cinnamon & xKDE (Mint Xfce + Kubuntu KDE) & KDE Neon 64-bit (new based on Ubuntu 20.04) Awesome OS’s , Dell Inspiron I5 7000 (7573) 2 in 1 touch screen, Dell OptiPlex 780 Core2Duo E8400 3GHz,4gb Ram, Intel 4 Graphics.

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Cannot get built-in microphone working

Post by emil12543 » Sun Mar 26, 2017 1:43 pm

My laptop is Acer Aspire V 17 Nitro VN7-792g and my built-in microphone does not work. I’ve downloaded pulseaudio and alsamixer and followed many tutorials and read lots of in the forums but without result. I don’t have much experience with linux and don’t know how to give you more information about my sistem. Thanks in advance!

Last edited by LockBot on Wed Dec 28, 2022 7:16 am, edited 1 time in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.

phd21 Level 20
Posts: 10102 Joined: Thu Jan 09, 2014 9:42 pm Location: Florida

Re: Cannot get built-in microphone working

Post by phd21 » Sun Mar 26, 2017 3:39 pm

Welcome to the wonderful world of Linux Mint and its excellent forum !

It would help to know more about your system setup. If you run » inxi -Fxzd » from the console terminal prompt, highlight the results, copy and paste them back here, that should provide enough information.

Phd21 : Mint 20 Cinnamon & xKDE (Mint Xfce + Kubuntu KDE) & KDE Neon 64-bit (new based on Ubuntu 20.04) Awesome OS’s , Dell Inspiron I5 7000 (7573) 2 in 1 touch screen, Dell OptiPlex 780 Core2Duo E8400 3GHz,4gb Ram, Intel 4 Graphics.

Re: Cannot get built-in microphone working

Post by emil12543 » Sun Mar 26, 2017 3:40 pm

Welcome to the wonderful world of Linux Mint and its excellent forum !

It would help to know more about your system setup. If you run » inxi -Fxzd » from the console terminal prompt, highlight the results, copy and paste them back here, that should provide enough information.

System: Host: yemt Kernel: 4.4.0-66-generic x86_64 (64 bit gcc: 5.4.0)
Desktop: Cinnamon 3.2.7 (Gtk 3.18.9-1ubuntu3.2)
Distro: Linux Mint 18.1 Serena
Machine: System: Acer (portable) product: Aspire VN7-792G v: V1.09
Mobo: Acer model: Aspire VN7-792G v: V1.09
Bios: Insyde v: V1.09 date: 05/17/2016
CPU: Quad core Intel Core i7-6700HQ (-HT-MCP-) cache: 6144 KB
flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 20735
clock speeds: max: 3500 MHz 1: 800 MHz 2: 800 MHz 3: 945 MHz
4: 1091 MHz 5: 809 MHz 6: 800 MHz 7: 800 MHz 8: 800 MHz
Graphics: Card-1: Intel Skylake Integrated Graphics bus-ID: 00:02.0
Card-2: NVIDIA GM107M [GeForce GTX 960M] bus-ID: 01:00.0
Display Server: X.Org 1.18.4 drivers: intel (unloaded: fbdev,vesa) FAILED: nouveau
Resolution: 1920×1080@60.02hz, 2560×1440@59.95hz
GLX Renderer: Mesa DRI Intel HD Graphics 530 (Skylake GT2)
GLX Version: 3.0 Mesa 11.2.0 Direct Rendering: Yes
Audio: Card Intel Sunrise Point-H HD Audio
driver: snd_hda_intel bus-ID: 00:1f.3
Sound: Advanced Linux Sound Architecture v: k4.4.0-66-generic
Network: Card-1: Qualcomm Atheros QCA6174 802.11ac Wireless Network Adapter
driver: ath10k_pci bus-ID: 06:00.0
IF: wlp6s0 state: up mac:
Card-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
driver: r8169 v: 2.3LK-NAPI port: 3000 bus-ID: 07:00.0
IF: enp7s0 state: up speed: 100 Mbps duplex: full mac:
Drives: HDD Total Size: 1256.3GB (32.6% used)
ID-1: /dev/sda model: TS256GMTS800 size: 256.1GB
ID-2: /dev/sdb model: TOSHIBA_MQ01ABD1 size: 1000.2GB
Optical: /dev/sr0 model: HL-DT-ST DVDRAM GUE1N
rev: 1.00 dev-links: cdrom,cdrw,dvd,dvdrw
Features: speed: 24x multisession: yes
audio: yes dvd: yes rw: cd-r,cd-rw,dvd-r,dvd-ram state: running
Partition: ID-1: / size: 57G used: 46G (86%) fs: ext4 dev: /dev/sda1
ID-2: swap-1 size: 16.38GB used: 0.00GB (0%) fs: swap dev: /dev/sda2
RAID: No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors: System Temperatures: cpu: 53.0C mobo: 40.0C
Fan Speeds (in rpm): cpu: N/A
Info: Processes: 299 Uptime: 1:05 Memory: 5204.7/15911.4MB
Init: systemd runlevel: 5 Gcc sys: 5.4.0
Client: Shell (bash 4.3.461) inxi: 2.2.35

phd21 Level 20
Posts: 10102 Joined: Thu Jan 09, 2014 9:42 pm Location: Florida

Re: Cannot get built-in microphone working

Post by phd21 » Sun Mar 26, 2017 3:46 pm

Welcome to the wonderful world of Linux Mint and its excellent forum !

You do not have the correct video driver installed. Have you installed all the updates including the Kernel updates? If not, do that and reboot. Check to see if there are any «Recommended Drivers» available to install through the «Drivers» or «Driver Manager» menu option, if there are any, apply those, and reboot/restart.

Let us know what happened.

Phd21 : Mint 20 Cinnamon & xKDE (Mint Xfce + Kubuntu KDE) & KDE Neon 64-bit (new based on Ubuntu 20.04) Awesome OS’s , Dell Inspiron I5 7000 (7573) 2 in 1 touch screen, Dell OptiPlex 780 Core2Duo E8400 3GHz,4gb Ram, Intel 4 Graphics.

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