Linux mint no sound headphones

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[SOLVED] No sound through headphone jack

Post by havenforbid » Thu May 19, 2022 8:55 pm

I have a new ASUS VivoBook X515 which I have Linux Mint 20.3 installed with no dual boot.

Initially, I was able to hear sound through both the headphone jack and installed speakers. But one day, I switched from headphone jack to speakers on the PulseAudio Volume Control. When I switched back, PulseAudio showed the headphone jack—but no sound would come out of it. I can switch back to the regular speakers, but nothing will come through the headphone jack, no matter what is plugged into it.

I’ve gone through all the Tips for Troubleshooters and tried the fixes on both of MrEen’s suggestions for fixes, with no change.

Here are my aplay -1 and inx -iFxz outputs

]VivoBook-ASUSLaptop-X515EAU-R565EA:~$ aplay -l **** List of PLAYBACK Hardware Devices **** card 0: PCH [HDA Intel PCH], device 0: ALC897 Analog [ALC897 Analog] Subdevices: 0/1 Subdevice #0: subdevice #0 
VivoBook-ASUSLaptop-X515EAU-R565EA:~$ inxi -Fxz System: Kernel: 5.4.0-110-generic x86_64 bits: 64 compiler: gcc v: 9.4.0 Desktop: Cinnamon 5.2.7 Distro: Linux Mint 20.3 Una base: Ubuntu 20.04 focal Machine: Type: Laptop System: ASUSTeK product: VivoBook_ASUSLaptop X515EAU_R565EA v: 1.0 serial: Mobo: ASUSTeK model: X515EAU v: 1.0 serial: UEFI: American Megatrends LLC. v: X515EAU.202 date: 05/31/2021 Battery: ID-1: BAT0 charge: 34.3 Wh condition: 34.3/37.1 Wh (92%) model: ASUSTeK ASUS Battery status: Not charging CPU: Topology: Dual Core model: 11th Gen Intel Core i3-1115G4 bits: 64 type: MT MCP arch: Tiger Lake rev: 1 L2 cache: 6144 KiB flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 23961 Speed: 1089 MHz min/max: 400/4100 MHz Core speeds (MHz): 1: 1070 2: 1172 3: 1065 4: 939 Graphics: Device-1: Intel vendor: ASUSTeK driver: N/A bus ID: 0000:00:02.0 Display: x11 server: X.Org 1.20.13 driver: fbdev unloaded: modesetting,vesa resolution: 1920x1080~77Hz OpenGL: renderer: llvmpipe (LLVM 12.0.0 256 bits) v: 4.5 Mesa 21.2.6 direct render: Yes Audio: Device-1: Intel vendor: ASUSTeK driver: snd_hda_intel v: kernel bus ID: 0000:00:1f.3 Sound Server: ALSA v: k5.4.0-110-generic Network: Device-1: Intel driver: iwlwifi v: kernel port: 3000 bus ID: 0000:00:14.3 IF: wlo1 state: up mac: Drives: Local Storage: total: 931.51 GiB used: 698.96 GiB (75.0%) ID-1: /dev/nvme0n1 vendor: Western Digital model: WD Green SN350 1TB size: 931.51 GiB RAID: Hardware-1: Intel Volume Management Device NVMe RAID Controller driver: vmd v: 0.6 bus ID: 0000:00:0e.0 Partition: ID-1: / size: 915.40 GiB used: 698.96 GiB (76.4%) fs: ext4 dev: /dev/nvme0n1p2 Sensors: System Temperatures: cpu: 46.0 C mobo: N/A Fan Speeds (RPM): cpu: 2400 Info: Processes: 240 Uptime: 6d 2h 11m Memory: 19.24 GiB used: 5.32 GiB (27.7%) Init: systemd runlevel: 5 Compilers: gcc: 9.4.0 Shell: bash v: 5.0.17 inxi: 3.0.38 

Last edited by LockBot on Wed Dec 28, 2022 7:16 am, edited 3 times in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.

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No sound through the headphones

Post by juliaquest » Thu Oct 08, 2015 7:47 am

I’m using a Lenovo laptop (ThinkPad E555) with Linux Mint 17.2 on it. The problem is, I don’t have any sound through my headphones. It used to be the same problem when I was running 17.1, now I have tried kernels 3.16, 3.19, 4.x, but the problem remains. While surfing on the web, I found some hints concerning the Auto-Mute option in the Alsamixer. However, my Alsamixer doesn’t have this option at all (doesn’t matter which sound card I select). I installed pavucontrol, but under the tab «analogue audio output» I only have the speakers, not the headphones. Can anyone help me please?

P.S. I also tried Ubuntu in the demo modus, but I experienced the same problem with the headphones.

Last edited by LockBot on Wed Dec 28, 2022 7:16 am, edited 1 time in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.

Pierre Level 21
Posts: 12958 Joined: Fri Sep 05, 2008 5:33 am Location: Perth, AU.

Re: No sound through the headphones

Post by Pierre » Thu Oct 08, 2015 7:54 am

is the headphone USB based,
or does it plug into a socket — where the speakers are.

did you test it with the live environment, first?.

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Re: No sound through the headphones

Post by juliaquest » Thu Oct 08, 2015 8:04 am

I plug the headphone into a normal 3.5 mm jack. I already tried different headphones (2 or 3 of them), but all were 3.5 mm.

Do you mean with the live environment of Linux Mint or what? If so, no, I directly installed Linux Mint on my new laptop and didn’t try it in the live environment. If your question concerns Ubuntu, I tested it only in the live environment, just to see, if it is a general problem or not. I don’t have Windows (bought the laptop with DOS only), so I cannot say, if the problem remains under Windows, too.

Re: No sound through the headphones

Post by bbaker6212 » Fri Oct 09, 2015 12:51 am

Some people reported an issue with no audio, but it was not specific to headphones. The workaround fix was turning the volume of one channel down to zero. I don’t remember if it was the left or right channel. You’ll have to search the forum to find the details. I think it was a Lenovo notebook.

Linux Mint XFCE 21.1 , Windows 11 , Pop!_OS 22.04 Acer Aspire 5 A515-57 (linux-probe), Core i5-1235U, 16GB RAM
Lenovo Ideapad 330S-15IKB (linux-probe), Core i5-8250U, 20GB RAM

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