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[SOLVED]USB headphones not working. PC sound is

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[SOLVED]USB headphones not working. PC sound is

Post by jadeclan » Sat Jan 02, 2016 3:03 pm

I am new to linux, but so far very impressed. However, I can not get my USB headphones to work. I am using a fresh install of linux cinnamon mint rosa. A previous
post indicated I should capture some info to help resolve the issue, so here it is:

inxi -Fxz System: Host: Toshiba-Satellite-C40D-A Kernel: 3.19.0-32-generic x86_64 (64 bit gcc: 4.8.2) Desktop: Cinnamon 2.8.6 (Gtk 3.10.8~8+qiana) Distro: Linux Mint 17.3 Rosa Machine: System: TOSHIBA product: Satellite C40D-A v: PSCDSC-00J004 Mobo: AMD model: Larne Bios: Insyde v: 1.60 date: 02/06/2014 CPU: Dual core AMD E1-2100 APU with Radeon HD Graphics (-MCP-) cache: 2048 KB flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm) bmips: 3992 clock speeds: max: 1000 MHz 1: 1000 MHz 2: 800 MHz Graphics: Card: Advanced Micro Devices [AMD/ATI] Kabini [Radeon HD 8210] bus-ID: 00:01.0 Display Server: X.Org 1.17.1 drivers: ati,radeon (unloaded: fbdev,vesa) Resolution: 1366x768@60.0hz GLX Renderer: Gallium 0.4 on AMD KABINI GLX Version: 3.0 Mesa 10.5.9 Direct Rendering: Yes Audio: Card-1 Advanced Micro Devices [AMD] FCH Azalia Controller driver: snd_hda_intel bus-ID: 00:14.2 Card-2 Advanced Micro Devices [AMD/ATI] Device 9840 driver: snd_hda_intel bus-ID: 00:01.1 Card-3 Microsoft driver: USB Audio usb-ID: 005-004 Sound: Advanced Linux Sound Architecture v: k3.19.0-32-generic Network: Card-1: Qualcomm Atheros AR8162 Fast Ethernet driver: alx port: 3000 bus-ID: 01:00.0 IF: eth0 state: down mac: Card-2: Realtek RTL8188EE Wireless Network Adapter driver: rtl8188ee port: 2000 bus-ID: 05:00.0 IF: wlan0 state: up mac: Drives: HDD Total Size: 500.1GB (2.1% used) ID-1: /dev/sda model: TOSHIBA_MQ01ABF0 size: 500.1GB temp: 30C Partition: ID-1: / size: 455G used: 6.7G (2%) fs: ext4 dev: /dev/sda2 ID-2: swap-1 size: 3.70GB used: 0.00GB (0%) fs: swap dev: /dev/sda3 RAID: No RAID devices: /proc/mdstat, md_mod kernel module present Sensors: System Temperatures: cpu: 46.5C mobo: N/A gpu: 47.0 Fan Speeds (in rpm): cpu: N/A Info: Processes: 159 Uptime: 3:08 Memory: 1498.8/3334.3MB Init: Upstart runlevel: 2 Gcc sys: 4.8.4 Client: Shell (bash 4.3.111) inxi: 2.2.28 
sudo aplay -L default Playback/recording through the PulseAudio sound server null Discard all samples (playback) or generate zero samples (capture) pulse PulseAudio Sound Server hdmi:CARD=HDMI,DEV=0 HDA ATI HDMI, HDMI 0 HDMI Audio Output dmix:CARD=HDMI,DEV=3 HDA ATI HDMI, HDMI 0 Direct sample mixing device dsnoop:CARD=HDMI,DEV=3 HDA ATI HDMI, HDMI 0 Direct sample snooping device hw:CARD=HDMI,DEV=3 HDA ATI HDMI, HDMI 0 Direct hardware device without any conversions plughw:CARD=HDMI,DEV=3 HDA ATI HDMI, HDMI 0 Hardware device with all software conversions sysdefault:CARD=Generic HD-Audio Generic, CX20756 Analog Default Audio Device front:CARD=Generic,DEV=0 HD-Audio Generic, CX20756 Analog Front speakers surround40:CARD=Generic,DEV=0 HD-Audio Generic, CX20756 Analog 4.0 Surround output to Front and Rear speakers surround41:CARD=Generic,DEV=0 HD-Audio Generic, CX20756 Analog 4.1 Surround output to Front, Rear and Subwoofer speakers surround50:CARD=Generic,DEV=0 HD-Audio Generic, CX20756 Analog 5.0 Surround output to Front, Center and Rear speakers surround51:CARD=Generic,DEV=0 HD-Audio Generic, CX20756 Analog 5.1 Surround output to Front, Center, Rear and Subwoofer speakers surround71:CARD=Generic,DEV=0 HD-Audio Generic, CX20756 Analog 7.1 Surround output to Front, Center, Side, Rear and Woofer speakers dmix:CARD=Generic,DEV=0 HD-Audio Generic, CX20756 Analog Direct sample mixing device dsnoop:CARD=Generic,DEV=0 HD-Audio Generic, CX20756 Analog Direct sample snooping device hw:CARD=Generic,DEV=0 HD-Audio Generic, CX20756 Analog Direct hardware device without any conversions plughw:CARD=Generic,DEV=0 HD-Audio Generic, CX20756 Analog Hardware device with all software conversions sysdefault:CARD=LX3000 Microsoft LifeChat LX-3000, USB Audio Default Audio Device front:CARD=LX3000,DEV=0 Microsoft LifeChat LX-3000, USB Audio Front speakers surround40:CARD=LX3000,DEV=0 Microsoft LifeChat LX-3000, USB Audio 4.0 Surround output to Front and Rear speakers surround41:CARD=LX3000,DEV=0 Microsoft LifeChat LX-3000, USB Audio 4.1 Surround output to Front, Rear and Subwoofer speakers surround50:CARD=LX3000,DEV=0 Microsoft LifeChat LX-3000, USB Audio 5.0 Surround output to Front, Center and Rear speakers surround51:CARD=LX3000,DEV=0 Microsoft LifeChat LX-3000, USB Audio 5.1 Surround output to Front, Center, Rear and Subwoofer speakers surround71:CARD=LX3000,DEV=0 Microsoft LifeChat LX-3000, USB Audio 7.1 Surround output to Front, Center, Side, Rear and Woofer speakers iec958:CARD=LX3000,DEV=0 Microsoft LifeChat LX-3000, USB Audio IEC958 (S/PDIF) Digital Audio Output dmix:CARD=LX3000,DEV=0 Microsoft LifeChat LX-3000, USB Audio Direct sample mixing device dsnoop:CARD=LX3000,DEV=0 Microsoft LifeChat LX-3000, USB Audio Direct sample snooping device hw:CARD=LX3000,DEV=0 Microsoft LifeChat LX-3000, USB Audio Direct hardware device without any conversions plughw:CARD=LX3000,DEV=0 Microsoft LifeChat LX-3000, USB Audio Hardware device with all software conversions 

Notes: I am able to see my headphones (Microsoft LifeChat LX-3000) when I right click on the audio icon on the panel, but am unable to select them. I tried rebooting with the headphones plugged in — no success.

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Any help in resolving this would be greatly appreciated.

Last edited by LockBot on Wed Dec 28, 2022 7:16 am, edited 2 times in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.

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Troubleshooting audio with USB headphones

Post by zachwhalen » Sat Jun 06, 2020 3:07 am

I’m have an annoying problem. I suspect it’s hardware-related because of how inconsistent the problem is, but I’m new to Linux Mint so I’m hoping that there’s a software way to diagnose or even fix it.

The problem is that I’m trying to use some headphones over USB (Sound Blaster Jam). When I connect them to a USB port, they will (usually) show up as a selectable output device, but sometimes only for a second before disappearing. Sometimes I can switch to them and use them for hours, sometimes the appear and disappear over and over again for a few minutes before finally giving up. Any ideas? This has been going on since I installed Linux Mint (I have 19.3, 64-bit).

I understand it’s useful to post the output of inxi -Fxxrzc0 when seeking help, so I’ll paste that below. I managed to catch it while the headphones were briefly visible.

Any ideas? Thanks for looking!

System: Host: zach-p6520f Kernel: 5.0.0-32-generic x86_64 bits: 64 compiler: gcc v: 7.4.0 Desktop: Cinnamon 4.4.8 wm: muffin 4.4.2 dm: LightDM 1.26.0 Distro: Linux Mint 19.3 Tricia base: Ubuntu 18.04 bionic Machine: Type: Desktop System: Hewlett-Packard product: p6520f v: N/A serial: Chassis: type: 3 serial: Mobo: FOXCONN model: 2A92 v: 1.01 serial: BIOS: American Megatrends v: 6.09 date: 09/07/2010 CPU: Topology: Quad Core model: AMD Athlon II X4 635 bits: 64 type: MCP arch: K10 rev: 3 L2 cache: 2048 KiB flags: lm nx pae sse sse2 sse3 sse4a svm bogomips: 23199 Speed: 1700 MHz min/max: 800/2900 MHz Core speeds (MHz): 1: 1700 2: 800 3: 800 4: 1700 Graphics: Device-1: Advanced Micro Devices [AMD/ATI] RV730 XT [Radeon HD 4670] vendor: PC Partner Limited driver: radeon v: kernel bus ID: 01:00.0 chip ID: 1002:9490 Display: x11 server: X.Org 1.20.5 driver: ati,radeon unloaded: fbdev,intel,modesetting,vesa resolution: 1920x1080~60Hz OpenGL: renderer: AMD RV730 (DRM 2.50.0 / 5.0.0-32-generic LLVM 9.0.0) v: 3.3 Mesa 19.2.8 compat-v: 3.0 direct render: Yes Audio: Device-1: Advanced Micro Devices [AMD/ATI] SBx00 Azalia vendor: Hewlett-Packard driver: snd_hda_intel v: kernel bus ID: 00:14.2 chip ID: 1002:4383 Device-2: Advanced Micro Devices [AMD/ATI] RV710/730 HDMI Audio [Radeon HD 4000 series] vendor: PC Partner Limited driver: snd_hda_intel v: kernel bus ID: 01:00.1 chip ID: 1002:aa38 Device-3: Creative type: USB driver: hid-generic,snd-usb-audio,usbhid bus ID: 5-1:70 chip ID: 041e:3241 serial: Sound Server: ALSA v: k5.0.0-32-generic Network: Device-1: Ralink RT3090 Wireless 802.11n 1T/1R PCIe vendor: Lite-On driver: rt2800pci v: 2.3.0 port: c000 bus ID: 02:00.0 chip ID: 1814:3090 IF: wlp2s0 state: down mac: Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet vendor: Hewlett-Packard driver: r8169 v: kernel port: d800 bus ID: 03:00.0 chip ID: 10ec:8168 IF: enp3s0 state: up speed: 1000 Mbps duplex: full mac: Drives: Local Storage: total: 2.73 TiB used: 206.06 GiB (7.4%) ID-1: /dev/sde vendor: Western Digital model: WD10EADS-65M2B1 size: 931.51 GiB speed: 3.0 Gb/s serial: rev: 0A01 temp: 31 C scheme: MBR ID-2: /dev/sdf vendor: Western Digital model: WD20EZAZ-00GGJB0 size: 1.82 TiB speed: 3.0 Gb/s rotation: 5400 rpm serial: rev: 0A80 temp: 29 C scheme: MBR RAID: Hardware-1: Advanced Micro Devices [AMD/ATI] SB7x0/SB8x0/SB9x0 SATA Controller [Non-RAID5 mode] driver: ahci v: 3.0 port: 7000 bus ID: 00:11.0 chip ID: 1002.4392 rev: N/A Partition: ID-1: / size: 93.37 GiB used: 43.80 GiB (46.9%) fs: ext4 dev: /dev/sdf1 ID-2: /home size: 1.68 TiB used: 81.13 GiB (4.7%) fs: ext4 dev: /dev/sdf6 ID-3: swap-1 size: 15.26 GiB used: 0 KiB (0.0%) fs: swap dev: /dev/dm-0 Sensors: System Temperatures: cpu: 19.6 C mobo: N/A gpu: radeon temp: 37 C Fan Speeds (RPM): N/A Repos: No active apt repos in: /etc/apt/sources.list Active apt repos in: /etc/apt/sources.list.d/brave-browser-release.list 1: deb [arch=amd64] https://brave-browser-apt-release.s3.brave.com/ stable main Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list 1: deb http://packages.linuxmint.com tricia main upstream import backport #id:linuxmint_main 2: deb http://archive.ubuntu.com/ubuntu bionic main restricted universe multiverse 3: deb http://archive.ubuntu.com/ubuntu bionic-updates main restricted universe multiverse 4: deb http://archive.ubuntu.com/ubuntu bionic-backports main restricted universe multiverse 5: deb http://security.ubuntu.com/ubuntu/ bionic-security main restricted universe multiverse 6: deb http://archive.canonical.com/ubuntu/ bionic partner Active apt repos in: /etc/apt/sources.list.d/paulo-miguel-dias-pkppa-bionic.list 1: deb http://ppa.launchpad.net/paulo-miguel-dias/pkppa/ubuntu bionic main Active apt repos in: /etc/apt/sources.list.d/slack.list 1: deb https://packagecloud.io/slacktechnologies/slack/debian/ jessie main Active apt repos in: /etc/apt/sources.list.d/ubuntuhandbook1-audacity-bionic.list 1: deb http://ppa.launchpad.net/ubuntuhandbook1/audacity/ubuntu bionic main Info: Processes: 217 Uptime: 35m Memory: 13.69 GiB used: 2.29 GiB (16.8%) Init: systemd v: 237 runlevel: 5 Compilers: gcc: 7.5.0 alt: 7 Shell: bash v: 4.4.20 running in: gnome-terminal inxi: 3.0.32 [1]+ Done pavucontrol 

Last edited by LockBot on Wed Dec 28, 2022 7:16 am, edited 1 time in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.

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