Ford Sync no longer streams my bluetooth audio.
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Bob61
Well-known member
When i had that problem i cleared problem by resetting my Sync.
Sent from my DROID RAZR HD using Tapatalk 2
rickmktg
New member
The issue is clearly with the changes that JellyBean made. I have to cycle through each time until I get to Bluetooth audio. I really don’t care to stream my music, I want Google Nav to work. However, I have to do this EACH TIME to get it to work and then my music (FM or CD) doesn’t play because I’ve changed the source. It used to work fine pre-BT. My «fix» was to uncheck media on the phone from syncing, so the phone works fine BT but Navigation comes out the phone’s speaker. Ford is way behind on keeping their technology even reasonably current.
Fusion Reaper
New member
Im having the same issue as well I have a 2008 fusion se and I use to play music from my cell tablet ect. And now im having conection issues as well it dose not stream music when it is connected but I get my calls like normal im going to try the fuse hing and see if it works
mando414
New member
any updates on this. i just got a 2014 ford mustang and i have a epic 4g touch bluetooth audio was working for like two weeks and just now stopped, i have tryed everything listed above except removing the fuse or disconnecting the battery, any ideas?
jeffweaver25
New member
I own a 2011 Fusion. I can tell you right now. If your blue-tooth audio connection stops working (and usually sync stops accepting voice commands), give up all other efforts. You have no choice but to live with it OR disconnect your (car) battery for a few minutes, then reconnect it. Every time this happens, I promise myself I will never, ever gain buy another Ford. It’s been a problem for years, and they should fix it, and then offer a recall (to apply the fix) for all the affected vehicles.
However, for $2.00 you can keep a small adjustable wrench in your car. Just unhook the negative terminal of the battery (the one that doesn’t corrode). Make sure everything is turned off first (including door lights, etc.) It may take a bit of work since there is not much play in the cable. I use the wrench to pry it up once I loosen the bolt. Wait a minute or two. Then put it back on and tighten. IF YOU DO THIS and turn on your radio, wait a minute or two — it takes a while for the system to reinitialize. Don’t panic because now nothing seems to work. After it finishes booting up, all my presets and bliue-tooth pairings are still there (but it does take a minute or two). And I am good until the next time this annoyance strikes.
mando414
New member
I was able to fix it by removing the sync fuse for like 10 seconds and putting it back in I think it was fuse number 3 u have to check ur manual consider the situation solved
Jakals
New member
I had the same problem that you are experiencing with my new Ford Fiesta ST 2013. The fix was very simple. the solution as follows
1. I removed all BT devices on the Ford SYNC
2. Switch off your BT device
3. Remane your BT on your phone/device
4. Switch BT on.
5. Connect your phone/device with Ford SYNC by following the steps.
and then you are sorted, It worked for me.
Saad Aljerayed
New member
IF you have a focus here is what you have to do it has nothing to do with jelly bean
Click on media sync button top of phone
then click on menu button it will ask you for media source click OK
then click up button tell you see USB or line in or Bluetooth media
select Bluetooth media and you are set that what works .
Mikenizme
New member
I can confirm that by disconnecting the battery (ford focus 2013 make (UK) makes the bloody thing work again. By far is easier and quicker than attempting to get to the fusebox.
I can also confirm that by doing master reset on Sync or by adding/removing devices (including factory reset on the phone) will not make it work, not in my case any way. My problems started after I’ve done a service on the car. The phone I’m using is a HTC One.
So, as a piece of advice — remove the battery cover and leave it like that for 10 seconds. It will def work after. All I’m praying now is that the bloody thing stay like that and that i wont have to do this every other week.
Regards,
Mikenizme
New member
check my last reply to the thread. Don’t bother with anything else, just disconnect the battery leave it for 10 — 20 seconds and then connected again (3 min job tops)
Melissa Wilkerson Cunningham
New member
Ok. I have been thru this at least 6 times in the 6 months I have had my 2011 Fusion. Usually, I can pull the fuse (#13) and re-sync my Droid Razor Maxx, no problem. Now, my Bluetooth keeps turning off every time I try to re-sync. It is very frustrating. Its like what is the point of having all this crap if it DOESN’T WORK!!
amsparky
Well-known member
I own a 2011 Fusion. I can tell you right now. If your blue-tooth audio connection stops working (and usually sync stops accepting voice commands), give up all other efforts. You have no choice but to live with it OR disconnect your (car) battery for a few minutes, then reconnect it. Every time this happens, I promise myself I will never, ever gain buy another Ford. It’s been a problem for years, and they should fix it, and then offer a recall (to apply the fix) for all the affected vehicles.
I know this is really old, but this just fixed my issue. Motorola even sent me a replacement phone and all I had to do was pull my CAR battery. What a stupid, but simple, fix!!
rbess1965
Well-known member
I’m going to try the Battery Pull this week and I hope it works.
My RazrMaxxHD started this Bluetooth skipping thing in my 2009 Ford Taurus Sync right after the Kit-Kat update. It worked perfectly for years before that update. I deleted and re-added all the profiles in my phone and car, factory reset my phone. Now Streaming in my car is impossible. Was looking through these forums for signs that the issue is not my car nor anything I can correct on my phone but I will try the battery pull and let you know how it goes.
TBPTCHT
New member
Had same problem in my 2011 F150. All aspects of Sync worked fine for entire time of ownership until the other day. For some unknown reason BT media stopped working; «no BT devices available», despite the phone feature continuing to work fine. Tried master reset, etc.. The thing that worked was removing Neg. battery cable for a couple of minutes.
Roy Ervin
New member
I have just recently purchased a 2011 f150 and bt audio worked great for about 1 and a half months than exact same issue..says no bt audio available will try and connect..blah blah blah ..nothing..although phone works on voice command through bt..i have to pull my negative battery everytime this happens? no solution heard of ehh guys like software update from Ford?
rbess1965
Well-known member
Update, Pulling the Battery on the car did nothing. To be fair, there is a Ford Sync update that I have not gotten yet but here’s the kicker. The streaming problem is NOT isolated to the car system. Any of you that think it is, then test it on another Bluetooth system and let us know how that goes.
I have a Motorola S705 Stereo Headset that worked perfectly for years also but now has the same skipping problem. What I’ve noticed now is that after about 10min of listening to it skip, I’m noticing that is actually warping the sound like slowing down a record player, then stops the music completely. I have to go into the player and push play again. It’s doing this on 3 different music players including Google’s own music player. I also recently tried another ‘New’ Bluetooth speaker that also skips.
All of this is such BS. I think the problem is in the software and related to the KitKat update. It seems to skip more while updating Running Apps. Like the processor struggles to stream music in order to update other apps. That’s what it seems like to me.
I just don’t know if I can stand it anymore. Guess these super brain Android developers are going to force me to buy an iPhone so that I can stream again. My theory is that they continuously create new crap to cram into the OS that it forces you to buy a new model to handle all the processes. Keeps you having to upgrade the phone.
My device is a couple years old with only 1gb of ram and I believe all the problem occurs when it creeps to about 700mb. Maybe the KitKat OS is just plain using more RAM than the previous OS. Anybody out there have a 2gb RAM device on KitKat that is having the same issue?
No Bluetooth Audio with Ford Sync
I had a problem crop up yesterday with my iPhone and Ford Sync.
While my iPhone pairs up as always and the phone functions work as expected, when I try to switch to Bluetooth Audio as a source, Sync says no bluetooth device is connected, and it is unable to connect one when it tries. (This is in spite of the fact that there IS a bluetooth connection indicated, and the phone functions work fine.)
Even since I have been using an iPhone with my Sync system, it has seemed that the phone is somehow being interpreted as two separate devices — one that functions as the «phone,» and one that functions as the audio source (for listening to music, podcasts, etc.) So it is as if the one that did the audio stream is not being found, but the other one is working fine.
Yesterday, I was able to get Sync to recognize (or say that it did) the bluetooth audio device. However, during these times, no audio would actually play through the system, even though the phone indicated that audio was playing.
So far, I have tried all of the remedies I’ve seen online for other Sync/iOS7 related trouble, including resetting and restoring the phone, and deleting the stored bluetooth connection information from both the Sync system and the phone and reestablishing the connection. Nothing has had any effect on the problem though. I’m wondering if there is anything else I can try, as this was a wonderful setup before this update.
iPhone 4S, iOS 7.0.2, Ford Sync (not MyTouch)
Posted on Oct 5, 2013 8:27 AM