Tesla wall connector wifi

Setting up your Gen 3 Wall Connector

To complete setup of your new Wall Connector, you must register your Wall Connector and connect it to your Home Wi-Fi network. To begin registration, download Tesla app on your phone and sign in using your Tesla Account. If you already own other Tesla energy products or vehicles, register your Wall Connector using the same email address to see all your Tesla products in one place.

1. Tap your profile picture icon in the top right-corner of the app to open the profile menu
2. Tap ‘Add Product,’ and then tap ‘Wall Connector’
3. Follow the in-app steps to scan your Wall Connector password QR Code and connect to it
4. Connect your Wall Connector to your home Wi-Fi network if available. This will allow you to see real time charging status and continue to get the latest software updates.

Once connected to your home Wi-Fi, your Wall Connector’s data will begin syncing with the Tesla network

Note: This process may take up to five minutes

The Tesla app allows you to manage a custom charge schedule or accept the default off-peak charge schedule on your Wall Connector. A random delay can also be applied to limit impact on grid.

Note: Please review any existing charge schedule on your Electric vehicle to avoid overlap with the Wall Connector’s schedule.

Tesla app can now show 12 months of charging history for your Wall Connector with charge session level detail on charge duration and energy.

If you experience Wi-Fi connection errors:

• Confirm that you are selecting the correct Home Wi-Fi network and have entered your network password correctly
• Confirm that the Home network is 2.4GHz and 802.11b, 802.11g or 802.11n compliant. Network security level must be WPA2-CCMP/AES compliant
• Make sure the Home network you are connecting to does not have a captive portal
• Check WiFi signal strength at the Wall Connector and try moving your router closer
• Check for and disable any firewall or guest network restriction settings on your network that may be preventing connection. Eg. MAC address filtering
• Contact your home Wi-Fi service provider for technical support

If you experience issues related to Registration or Syncing Products:

• Check back on your Wall Connector site in 10 minutes
• Restart your Wall Connector and Tesla app, and then try the registration process again
• Contact our Customer Support team if you still receive this error message

If you receive the message «Unable to Connect to Internet»:

• Check if your phone is on the right network to have internet access and hit the Retry option
• Contact our Customer Support team if you still receive this error message

If you receive the message «Product already Registered»:

• Check if this device is already registered to another user
• Contact our Customer Support team for registration assistance

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Tesla wall connector wifi

Tesla Wall Connector is an efficient and convenient home charging solution that lets you plug your vehicle in overnight and start your day charged. To purchase a Wall Connector, visit the Tesla online store.

Please note that Wall Connector should be installed by a qualified electrician.
The installation and testing costs are not included in the purchase price for Wall Connector.

• Wall Connector Features
• Vehicle Charging Speeds
• Installation Walkthrough
• Post-Purchase Support
• Additional Resources

Wall Connector Features

Speed

Wall Connector is compatible with Model S, Model 3, Model X and Model Y and is capable of providing up to 44 miles of range per hour of charge, with up to 11.5 kW / 32 amp output, depending on model.

Convenience

Wall Connector can adapt to most home electrical systems, with customisable power levels on a range of grid connection and amperage. This versatility allows installation in most homes, apartments and workplaces. The lightweight 24-foot (7.3 meter) cable allows the Mobile Connector to be left in the car.

Connectivity

Set up your Wall Connector via the Tesla App version 4.10 or newer and connect it to a local Wi-Fi network to see real-time status and manage settings on your Wall Connector. Firmware updates will be automatically sent to the Wall Connector to improve the user experience and introduce new features. To download the Tesla App or Add a new product, visit Tesla app on your mobile device.

Note: Wall Connectors purchased after July 1st 2022 have required functionality to be Electric Vehicles (Smart Charge Points) Regulations 2021 compliant in UK. Tesla App 4.10 or newer must be used to setup their product in app and details will be provided at point of purchase.

Power Sharing

Power sharing is ideal for households that need to charge more than one Tesla at the same time, but may not have enough power for multiple electrical circuits. This functionality allows up to six Wall Connectors to share power from one circuit while still allowing your vehicles to receive a sufficient charge.

Indoor/Outdoor Compatible

Wall Connector’s lightweight design allows for versatile, indoor or outdoor mounting.

Vehicle Charging Speeds

For the fastest home charging, install Wall Connector with a circuit breaker that matches your vehicle’s onboard charger capabilities. To view the max amperage of your Tesla, tap the lightning bolt icon on the touchscreen.

For unique power situations or when power may be limited, Wall Connector can also be installed with lower amperage circuit breakers to support almost any existing electrical system.

Please refer to the table below for charging speeds for each power level option.

Vehicle	Max charge power based on vehicle capabilities and Wall Connector current settings
	230 V Single-phase	230 V Three-phase delta	400 V Three-phase wye
Model S, Model 3, Model X, Model Y	7.4 kW (32 A)	11 kW (28 A)	11 kW (16 A)

Approximate miles of range recovered per hour of charge:

• Model 3 and Model Y: 4 miles per kW
• Model S and Model X: 3 miles per kW

Installation Walkthrough

Process

We recommend installing your Wall Connector prior to taking delivery of your vehicle. Most installations will take a few hours, but finding and scheduling an electrician can take up to two weeks.

Follow these steps to successfully install a Wall Connector in your home:

• Find an Electrician
  Enter your postal code in the Find an Electrician tool to locate an installer in your area.
• Request a Quote
  We recommend installing the Wall Connector on a 60 amp circuit in the parking space closest to your existing electrical infrastructure. Many electricians now offer quotes online and by email, making it easy to obtain multiple quotes.
• Order Your Wall Connector
  Once you have a quote from an electrician, order your Wall Connector online.
• Schedule Your Installation
  Forward the Wall Connector Order Shipment Confirmation email to your electrician and schedule your installation date directly.

Installation Resources

Your electrician can visit the Wall Connector Support page for further information on how to install a Wall Connector.

Installation manuals and troubleshooting information for Tesla charging products can also be found on the Charging and Adapter Product Guides page.

Post-Purchase Support

For questions about a Wall Connector you ordered and have not yet received, please reach out to OnlineOrdersEMEA@tesla.com.

If you are experiencing problems with a Wall Connector, contact ChargingSupportEMEA@tesla.com or visit the Support Page for assistance.

Additional Resources

Источник

Tesla wall connector wifi

Tesla Wall Connector is an efficient and convenient home charging solution that lets you plug your vehicle in overnight and start your day charged. To purchase a Wall Connector, visit the nearest Service Center.

Please note that Wall Connector should be installed by a qualified electrician.
The installation and testing costs are not included in the purchase price for Wall Connector.

• Wall Connector Features
• Vehicle Charging Speeds
• Installation Walkthrough
• Post-Purchase Support
• Additional Resources

Wall Connector Features

Speed

Wall Connector is compatible with Model S, Model 3, Model X and Model Y and is capable of providing up to 71 km of range per hour of charge, with up to 11.5 kW / 32 amp output, depending on model.

Convenience

Wall Connector can adapt to most home electrical systems, with customisable power levels on a range of grid connection and amperage. This versatility allows installation in most homes, apartments and workplaces. The lightweight 24-foot (7.3 meter) cable allows the Mobile Connector to be left in the car.

Connectivity

Connecting the Wall Connector to a local Wi-Fi network enables it to receive over-the-air firmware updates, remote diagnostics access and usage data tracking capability. Firmware updates will be automatically sent to the Wall Connector to improve the user experience and introduce new features.

Power Sharing

Power sharing is ideal for households that need to charge more than one Tesla at the same time, but may not have enough power for multiple electrical circuits. This functionality allows up to six Wall Connectors to share power from one circuit while still allowing your vehicles to receive a sufficient charge.

Indoor/Outdoor Compatible

Wall Connector’s lightweight design allows for versatile, indoor or outdoor mounting.

Vehicle Charging Speeds

For the fastest home charging, install Wall Connector with a circuit breaker that matches your vehicle’s onboard charger capabilities. To view the max amperage of your Tesla, tap the lightning bolt icon on the touchscreen.

For unique power situations or when power may be limited, Wall Connector can also be installed with lower amperage circuit breakers to support almost any existing electrical system.

Please refer to the table below for charging speeds for each power level option.

Vehicle	Max charge power based on vehicle capabilities and Wall Connector current settings
	230 V Single-phase	230 V Three-phase delta	400 V Three-phase wye
Model S, Model 3, Model X, Model Y	7.4 kW (32 A)	11 kW (28 A)	11 kW (16 A)

Approximate kilometers of range recovered per hour of charge:

Installation Walkthrough

Process

We recommend installing your Wall Connector prior to taking delivery of your vehicle. Most installations will take a few hours, but finding and scheduling an electrician can take up to two weeks.

Follow these steps to successfully install a Wall Connector in your home:

• Find an Electrician
  Enter your postal code in the Find an Electrician tool to locate an installer in your area.
• Request a Quote
  We recommend installing the Wall Connector on a 60 amp circuit in the parking space closest to your existing electrical infrastructure. Many electricians now offer quotes online and by email, making it easy to obtain multiple quotes.
• Order Your Wall Connector
  Once you have a quote from an electrician, order your Wall Connector from the nearest Service Center.
• Schedule Your Installation
  Forward the Wall Connector Order Shipment Confirmation email to your electrician and schedule your installation date directly.

Installation Resources

Your electrician can visit the Wall Connector Support page for further information on how to install a Wall Connector.

Installation manuals and troubleshooting information for Tesla charging products can also be found on the Charging and Adapter Product Guides page.

Post-Purchase Support

For questions about a Wall Connector you ordered and have not yet received, please reach out to OnlineOrdersEMEA@tesla.com.

If you are experiencing problems with a Wall Connector, contact ChargingSupportEMEA@tesla.com or visit the Support Page for assistance.

Additional Resources

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